Richard Hendrickson, JR
Claypool,IN
Summary
Customer service-focused HVAC Service Technician with expertise in installing, servicing, and troubleshooting furnaces, A/C systems, and water heaters. EPA 608 Universal Certified with strong diagnostic skills, including compressor replacement and nitrogen testing. Proven ability to drive results, contributing to a startup's $1.1 million revenue in its first year. Committed to quality workmanship, customer satisfaction, and continuous growth in the HVAC industry.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HVAC Service Technician
Capitol Supply & Service
09.2023 - Current
- Install, service, and troubleshoot furnaces and A/C systems in manufactured homes
- Repair and maintain gas, electric, and hybrid water heaters
- Compressor diagnostics and replacement to ensure optimal system performance
- Diagnostics using nitrogen for leak detection and system integrity checks
- Customer service and problem-solving, effectively addressing client concerns and ensuring satisfaction
- Key contributor to a startup location’s success, generating over $1.1 million in revenue within the first fiscal year with a small team of three technicians
Logging Equipment Operator
Rose Lumber Company
01.2022 - 09.2023
- Operated heavy equipment to complete logging operations efficiently
- Performed daily inspections and preventive maintenance on machinery
- Understanding of safety protocols and procedures to ensure the safety of self and others on the job site.
- Remain attentive, employing hand-eye coordination and multitasking skills such as operating equipment.
- Increased revenue with diligent machine operation, minimizing downtime and maximizing output in a time-sensitive industry.
Hot Shot Driver (Owner-Operator)
Independent
05.2019 - 01.2022
- Successfully planned and executed deliveries on time and without incident
- Maintained detailed log keeping and records to ensure compliance with transportation regulations
- Transported and delivered cargo safely and efficiently
- Communicated frequently with dispatch to relay route changes, delays, and delivery updates
- Secured cargo properly to prevent damage during transit
Reclaimed Lumber Specialist
Eel River Timberworks
09.2014 - 04.2019
- Recovered materials from deconstructed buildings for resale
- Effectively managed crew and daily tasks, ensuring efficient workflow
- Performed debris removal and cleanup, maintaining safe and organized worksites
- Orchestrated the sale and delivery of reclaimed wood, ensuring timely transactions
- Maintained professional relationships with customers, providing excellent service and fostering repeat business
Maintenance Technician
Shiloh Industries Inc.
09.2012 - 09.2014
- Installed, repaired, and maintained HVAC and mechanical systems to ensure proper facility operations
- Performed preventive maintenance and emergency repairs on various equipment
- Diagnosed electrical and mechanical malfunctions, restoring systems to optimal working condition
- Multi-tasked efficiently, handling multiple repairs and service calls simultaneously
- Worked effectively under pressure in high-stakes environments, minimizing downtime and ensuring continuous operations
- Led troubleshooting efforts, guiding team members in diagnosing and repairing complex equipment failures
Education
High School Diploma -
Northfield Jr-Sr High School
Wabash, INundefined
Ivy Tech Community College
Warsaw, INSkills
- EPA certification
- Thermostat installation
- Certified HVAC technician
- Diagnostic techniques
- Quality-focused
- Technical troubleshooting
- HVAC system troubleshooting
- Cooling systems maintenance
- Equipment installation
- Client relationship development
Certification
EPA 608 Universal Certification, 02/01/24
Timeline
HVAC Service Technician
Capitol Supply & Service
09.2023 - Current
Logging Equipment Operator
Rose Lumber Company
01.2022 - 09.2023
Hot Shot Driver (Owner-Operator)
Independent
05.2019 - 01.2022
Reclaimed Lumber Specialist
Eel River Timberworks
09.2014 - 04.2019
Maintenance Technician
Shiloh Industries Inc.
09.2012 - 09.2014
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Ivy Tech Community College
High School Diploma -
Northfield Jr-Sr High School
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