Richard Henry
The Bronx
Summary
Versatile and results-driven professional with proven success across sales, recruitment, and customer service. Adept at building strong client relationships, managing high-volume pipelines, and sourcing top talent to meet organizational needs. Experienced in exceeding performance goals, navigating fast-paced and target-driven environments, and delivering exceptional customer and candidate experiences. Recognized for strong communication, strategic problem-solving, and the ability to understand client needs to drive both customer satisfaction, and sales growth.
Overview
7
7
years of professional experience
Work History
Recruitment and Staffing Program Manager
Alpha and Omega Kids Early Intervention Services
New York
08.2023 - Current
- Led end-to-end staffing programs, driving full-cycle recruitment strategies across multiple business units.
- Recruiting EI therapists: negotiating rates, managing onboarding paperwork, and sourcing providers.
- Manages a team of recruiters and staffing coordinators to achieve our weekly goals.
- Implemented performance management strategies to track progress and provide support for employee growth.
- Managed high-volume requisition pipelines, ensuring quality candidate experiences, and consistent hiring outcomes.
Salesforce Recruitment Consultant
Third Republic
New York
08.2022 - 05.2023
- Executed complete 360 recruitment lifecycle including sourcing, screening, interviewing, and onboarding candidates.
- Partnered with Salesforce hiring managers to identify role requirements and formulate effective job descriptions.
- Utilized various sourcing channels to nurture strong candidate pipelines through LinkedIn, job boards, and referrals.
- Streamlined interview scheduling and feedback processes to enhance candidate experience.
NetSuite Recruitment Consultant /Account Executive
Anderson Frank
New York
01.2022 - 08.2022
- Collaborated with NetSuite Administrators, developers, consultants, architects, PMs, and controllers in DMV area after recruitment for NetSuite contract division.
- Generated a $20K monthly business within three months, yielding over $100K in revenue.
- Developed strong client relationships in manufacturing, financial services, and NetSuite business consulting.
- Promoted to Account Executive for excellence in Business Development efforts.
- Leveraged expertise as Super Salesforce
Real Estate Agent
Crosstown Apartments
New York
06.2019 - 01.2022
- Guided clients through complete buying, selling, and leasing processes with market expertise.
- Conducted property valuations and comparative market analyses to enhance client ROI.
- Negotiated purchase agreements and contract terms to achieve favorable outcomes.
- Established strong client relationships via consistent follow-up and personalized communication.
- Coordinated property showings, open houses, inspections, and appraisals to optimize transaction efficiency.
On-site Salesforce Administrator Support- Contract
Shiftsmart/MTX
New York
02.2021 - 11.2021
- Provided on-site technical support for multiple clinical sites across NYC during 2021 coronavirus pandemic.
- Collaborated with patients and staff to diagnose and resolve issues, including EMR system bugs and network problems.
- Administered Salesforce to enhance user experience and streamline processes.
- Addressed user requests efficiently, ensuring timely resolution of technical issues.
Front Desk Sales Associate
XSport Fitness / LA Fitness
New York
02.2020 - 08.2021
- Promptly greeted arriving clients, creating a positive first impression at the gym.
- Managed incoming calls by screening and redirecting as necessary.
- Kept entrance space organized and visually appealing.
- Communicated accurate details face-to-face and through digital means effectively.
- Executed membership and item sales strategies to drive revenue growth.
Sales Associate
One World Observatory
New York
08.2018 - 06.2019
- Facilitated operational sales through effective cash handling for photo purchases and merchandise.
- Welcomed guests, providing detailed information on exhibits, telescopes, events, and viewing schedules.
- Edited and processed visitors' photographs to enhance their experience.
- Supported crowd management during peak hours and special events to ensure safety and satisfaction.
- Addressed guest inquiries and complaints professionally, delivering effective solutions.
- Collaborated with team members and event staff to coordinate tours and outreach activities.
Education
High School Diploma -
Fordham Leadership Academy of Business And Tech
New York, NY06-2017
Some College (No Degree) -
CUNY Lehman College
Skills
- Sales
- Recruitment strategy
- Customer service
- Marketing
- Program management
- Negotiation and persuasion
- Data literacy and analytical
- Performance management
- Team leadership
- Critical thinking
- Client relationship management
Timeline
Recruitment and Staffing Program Manager
Alpha and Omega Kids Early Intervention Services
08.2023 - Current
Salesforce Recruitment Consultant
Third Republic
08.2022 - 05.2023
NetSuite Recruitment Consultant /Account Executive
Anderson Frank
01.2022 - 08.2022
On-site Salesforce Administrator Support- Contract
Shiftsmart/MTX
02.2021 - 11.2021
Front Desk Sales Associate
XSport Fitness / LA Fitness
02.2020 - 08.2021
Real Estate Agent
Crosstown Apartments
06.2019 - 01.2022
Sales Associate
One World Observatory
08.2018 - 06.2019
High School Diploma -
Fordham Leadership Academy of Business And Tech
Some College (No Degree) -
CUNY Lehman College