Summary
Overview
Work History
Education
Skills
Timeline
Generic

RICHARD HIGGINS

Howell,NJ

Summary

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Overview

21
21
years of professional experience

Work History

Team Leader

Target
05.2023 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Produce Clerk, Grocery Clerk

Delicious Orchards
08.2015 - Current
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Retrieved items for customers and verified prices.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Recommended products to customers to drive sales.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained grocery stock room as well as ordering

Dairy Clerk

Whole Food Market
08.2022 - 05.2023
  • Handled large dairy section by maintaining section cleanliness, product rotation and displays.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Answered questions from customers and discussed new products placed in dairy cases.
  • Satisfied customer orders for fresh products.
  • Checked department signage and confirmed proper pricing, making sure sale items accurate.
  • Reported product ordering and shipping discrepancies to department manager.
  • Delegated tasks and gave direction to team of Number employees within dairy department.
  • Labeled and inventoried department merchandise.
  • Adhered to food safety regulations and guidelines.
  • Checked and logged temperatures in cases and coolers to maintain proper settings.
  • Trained new dairy clerks on rotation systems, product management and customer service.

Produce Clerk

Circus Supermarkets
01.2008 - 08.2015
  • Solely responsible for product ordering for the entire department up to five times per week
  • Uses extensive brand knowledge to educate customers about products
  • Assists produce manager in assigning tasks to eight department employees
  • Responsible for all visual merchandising in department
  • Ensures that products are up to safety and quality standards on a daily basis
  • Tracks product returns and works with warehouse to get credit for those returns
  • Receives product deliveries and ensures that products are up to quality standards

Merchandiser

Nabisco
01.2013 - 01.2014
  • Responsible for all visual merchandising in 25 stores throughout the territory
  • Used extensive brand knowledge to educate customers about products
  • Packed out deliveries for over 100 different Nabisco products at a time
  • Ensured that products were up to safety and quality standards on a daily basis
  • Worked directly with service representative to determine product needs and displays

Sales Associate

McDonald’s
01.2004 - 01.2007
  • Greeted customers and educated them on menu items
  • Placed orders and collected money from customers
  • Ensured that all items were stocked during each shift
  • Cleaned restaurant multiple times throughout the shift
  • Prepared food to be served to customers

Education

High School Diploma -

Howell Township High School
Howell Township, NJ
06.2008

Skills

  • Customer Relations
  • Productivity and Time Management
  • Customer Relationships
  • Stocking and Replenishing
  • Merchandising and Display
  • Product Location
  • Stockroom Maintenance
  • Honest and Ethical
  • Shelving and Storage
  • Employee Training
  • Inventory Stocking
  • Reliable and Responsible

Timeline

Team Leader

Target
05.2023 - Current

Dairy Clerk

Whole Food Market
08.2022 - 05.2023

Produce Clerk, Grocery Clerk

Delicious Orchards
08.2015 - Current

Merchandiser

Nabisco
01.2013 - 01.2014

Produce Clerk

Circus Supermarkets
01.2008 - 08.2015

Sales Associate

McDonald’s
01.2004 - 01.2007

High School Diploma -

Howell Township High School

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RICHARD HIGGINS