Richard Hill
Victoria,Texas
Summary
Accomplished Lead Technical Advisor and Process Technician with a proven track record at Dow and distinguished service in the U.S. Army National Guard-Texas. Expert in strategic thinking and operations management, demonstrating strong leadership and logistical prowess. Enhanced systems and processes, significantly improving efficiency and mentoring teams towards excellence.
Overview
28
28
years of professional experience
Work History
Lead Technical Advisor
Dow
11.2021 - Current
- Teamed on development of technology roadmap spanning 3 years.
- Defined enterprise processes and best practices and tailored enterprise processes for applications.
- Improved systems with addition of new features and infrastructure.
- Provided educational expertise and mentoring to junior team members.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Process Technician
Dow
02.2007 - 11.2021
- Complied with safety rules and standards to maximize efficiencies while reducing accidents.
- Performed maintenance on machinery and escalated major malfunctions to supervisor for immediate assistance.
- Administered processes, resolved issues and recommended improvements for all structure methods.
- Performed electrical and mechanical troubleshooting on equipment.
- Prevented equipment fires and alerted plant personnel regarding hazards.
- Updated documentation such as technical manuals and equipment maintenance records.
Soldier
U.S. Army National Guard-Texas
03.1997 - 03.2012
- Secured and protected military property, assets, and personnel.
- Operated and maintained armored vehicles.
- Relayed crucial information and coordinated operations using radio communications equipment.
- Coached and mentored new recruits for motivated, high-performing teams.
- Gave individual evaluations based on fitness and combat readiness.
- Worked as crisis team member and clearly communicated with other health care members to best care for patients with diverse military wounds.
- Recognized and treated medical conditions with proven techniques, equipment, and knowledge of medical and military protocols.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Calhoun High School
Port Lavaca, TXSkills
- Strong leadership
- Armed combat operations
- Strategic thinking
- Risk assessments
- Logistics management
- Operations management
- Team leadership
- Employee onboarding
Accomplishments
- Improved line performance resulting in highest prime production year ever in 40+ year history of the line.
- Improved equipment reliability resulting in a 4X and counting increase in run time on equipment.
- Trained quality operators to operate and maintain equipment resulting in an improved operations team
- Lead by example to increase individual ownership resulting in an improved quality of life for all employees
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 31 staff members.
Timeline
Lead Technical Advisor
Dow
11.2021 - Current
Process Technician
Dow
02.2007 - 11.2021
Soldier
U.S. Army National Guard-Texas
03.1997 - 03.2012
High School Diploma -
Calhoun High School
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