Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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RICHARD HODGES

Middletown,NY

Summary

Dedicated Home Support Worker and Security Officer with a proven track record in enhancing client well-being at Home Choice Senior Care, and ensuring safety at GOLDEN PATHWAYS LLC. Recognized for exceptional patient care and strong observational skills, leading to improved client satisfaction. Committed to compassionate caregiving and meticulous attention to detail, delivering comprehensive support and security. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Home Support Worker

Home Choice Senior Care
The Bronx, NY
01.2019 - 12.2024
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Responded promptly to emergency situations involving safety risks or medical emergencies.
  • Assisted with client personal care needs to foster independence and well-being.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Provided emotional support through active listening, empathy and compassion.
  • Helped clients get in and out of beds and wheelchairs.
  • Monitored health and well-being of clients and reported significant health changes.
  • Recognized emergency situations and implemented appropriate procedures.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped client with medication self-administration.
  • Assisted clients with bathing, dressing and incontinence care.

Security Officer

GOLDEN PATHWAYS LLC
Mount Vernon, NY
01.2014 - 12.2018
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Maintained high levels of alertness throughout shifts.
  • Identified suspicious activity to determine appropriate response.
  • Assisted with crowd control during large events held at the facility.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Patrolled crowds during events to preserve order and promote security.
  • Verified photo IDs and tickets to allow guests passage.
  • Searched bags manually to identify prohibited items and contraband.
  • Provided escorts for visitors as needed throughout the facility.

Education

High School Diploma -

GORTON HIGH
Yonkers, NY
06-1993

Skills

  • Patient care
  • Quality program protocols
  • Personal hygiene assistance
  • Client documentation
  • Case management
  • Compassionate caregiving
  • Medication administration
  • Transportation assistance
  • Observational skills
  • Meal preparation
  • Client safety and first aid
  • Reliability and punctuality
  • Patient lifting techniques

Certification

Personal Care Assistant, Security License, Driver's License

Languages

English
Professional

References

References available upon request.

Timeline

Home Support Worker

Home Choice Senior Care
01.2019 - 12.2024

Security Officer

GOLDEN PATHWAYS LLC
01.2014 - 12.2018

Personal Care Assistant, Security License, Driver's License

High School Diploma -

GORTON HIGH
RICHARD HODGES