Richard Hollers
Richmond,MI
Summary
Results-driven parts coordinator with extensive expertise in inventory management and vehicle maintenance. Proven track record in enhancing customer relationships and ensuring quality control, leading to improved operational efficiency. Strong ability to foster team collaboration and streamline processes for optimal performance.
Overview
23
23
years of professional experience
Work History
Vechile maintenance
Service pro oil change
Richmond , MI
12.2025 - Current
- Facilitated customer inquiries and provided solutions to enhance satisfaction.
- Recognized and addressed customer needs quickly and effectively.
- Supported colleagues with guidance to foster collaboration and teamwork.
Parts Coordinator
KUSTOM TRUCK&
New Haven, MI
01.2019 - 11.2025
- Coordinated parts inventory management for KUSTOM TRUCK operations.
- Monitored inventory levels of parts and materials to support timely customer fulfillment.
- Collaborated with suppliers to ensure timely delivery of components.
- Verified incoming shipments against purchase orders to ensure accuracy of inventory.
- Resolved discrepancies between orders and received items to maintain inventory accuracy.
- Monitored stock levels and organized warehouse storage efficiently.
- Communicated with technicians to identify parts requirements for repairs.
- Sorted incoming packages into proper storage locations within the warehouse.
- Provided exceptional service to all customers and guests in line with company standards.
Vechile maintenance
C&J oil
Richmond , MI
02.2012 - 12.2018
- Executed daily maintenance tasks with precision to ensure operational readiness.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Responded to customer inquiries swiftly, enhancing overall satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted colleagues with guidance and support to foster a collaborative work environment.
Warehouse Operator
Shelter
Chesterfield , MI
04.2003 - 11.2011
- Operated forklifts to move materials safely within the warehouse.
- Loaded, unloaded and moved products and materials by hand or using trucks and other equipment.
- Collaborated with team members to optimize loading and unloading procedures.
- Inspected incoming shipments for quality and accuracy before processing.
- Monitored inventory levels to ensure adequate stock for daily operations.
- Tracked inventory levels and restocked shelves, reporting discrepancies to management for timely resolution.
- Organized inventory to enhance access and streamline storage solutions.
- Processed orders accurately, efficiently and within specified timeframes.
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Assisted co-workers with tasks to enhance team efficiency.
- Assisted in training new employees on operational protocols and equipment use.
- Communicated effectively with supervisors regarding work progress and any issues that arose during shifts.
- Followed proper safety protocols when operating machinery in the warehouse.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Performed cycle counts of warehouse stock on a regular basis.
- Monitored quality control processes for incoming shipments and outgoing orders to ensure accuracy and compliance.
- Identified potential problems related to shipping errors or damages prior to delivery.
- Packaged items for shipment according to customer specifications.
- Performed regular maintenance on warehouse equipment to ensure operational efficiency.
- Maintained a clean work environment by adhering to safety protocols at all times.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Packed boxes and stock using organizational guidelines.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Education
High School Diploma -
New Haven High School
New Haven, MI06-1991
Skills
- Vehicle maintenance
- Quality control
- Parts ordering
- Inventory management
- Forklift operation
- Customer service
- Customer relationship management
Custom Section 1
I am a dependable employee. I I give my best I show up to work and I don't give up. I have a strong moral compass to give my best in what ever I do.
Timeline
Vechile maintenance
Service pro oil change
12.2025 - Current
Parts Coordinator
KUSTOM TRUCK&
01.2019 - 11.2025
Vechile maintenance
C&J oil
02.2012 - 12.2018
Warehouse Operator
Shelter
04.2003 - 11.2011
High School Diploma -
New Haven High School