Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Holly-smith

Madison,MS

Summary

Compassionate professional in personal care, known for high productivity and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort. Compassionate Direct Support Professional known for productivity and efficient task completion. Skilled in behavior management, personal care assistance, and developing individualized support plans. Excel in communication, empathy, and patience to enhance client satisfaction and well-being. Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion. Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.

Overview

30
30
years of professional experience

Work History

Direct Support Professional

Murci home
Nashville, TN
07.2018 - Current
  • Provided guidance and mentoring for program participants in developing job skills.
  • Coordinated travel arrangements for participants attending off-site events or trainings.
  • Stayed abreast of local, state, and federal regulations impacting corporate compliance.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Provided guidance and support to ensure safety of individuals served.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.
  • Followed care plan and directions to administer medications.
  • Facilitated social interactions between participants and their peers in the community.
  • Monitored health and well-being of clients and reported significant health changes.
  • Helped clients get in and out of beds and wheelchairs.
  • Assisted clients with maintaining good personal hygiene.
  • Assisted individuals in development of social skills to become integrated in community.
  • Consulted with client care team to continually update care plans.
  • Transported clients to doctor's appointments and errands.

Shift Manager

McDonald's
Troy, MI
02.1995 - 07.2018
  • Enforced safety standards throughout the store including proper use of equipment.
  • Directed and coordinated production activities, encouraging employees to meet specifications.
  • Reviewed security footage regularly for suspicious activities or theft attempts.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
  • Responded quickly and effectively to emergency situations as they arose.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Observed and monitored utilization of equipment.
  • Documented receipts, employee hours and inventory movement.
  • Determined budgets, production goals and rates based on company policies and requirements.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Planned and developed new operation processes to innovate and stay competitive.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Implemented cost-control measures to maintain budgetary guidelines.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.

Education

High School Diploma -

Biloxi High
Biloxi, MS
05-1995

Skills

  • Individualized service planning
  • Job skill development
  • Health monitoring
  • Emergency response
  • Client transportation
  • Daily living assistance
  • Communication skills
  • Time management
  • Problem solving
  • Organizational skills
  • Disability awareness

Timeline

Direct Support Professional

Murci home
07.2018 - Current

Shift Manager

McDonald's
02.1995 - 07.2018

High School Diploma -

Biloxi High

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