Richard Horstman

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Supervised 8 students per rotation in clinical setting.
• Supervised 13 students with 18 Preceptors for Clinical Capstone.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.

Demonstrated respect, friendliness and willingness to help wherever needed. Provide assistance with didactic classes to correlate with clinical

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Developed and maintained courteous and effective working relationships.

• Communicated with family members and loved ones to provide information about patient care, treatments and medical options.
• Administered medications and fluids and checked vital signs on Post-Anesthesia and Neurosurgical Patients. Approximately 10-12 per day
• Followed policies, procedures and hospital regulations for protocol compliance and patient safety.
• Assessed, evaluated, and cared for variety of patients including pediatric patients.
• Responded sensitively and competently to service customers with diverse cultural backgrounds.
• Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
• Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
• Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
• Assisted with onboarding new staff members, providing orientation and support.
• Provided guidance and support to junior staff members in achieving performance goals.

• Consulted with managers, statutory and voluntary agencies and patient's relatives to support patient's treatment plan.
• Coordinated care delivered by 8 Nursing and 2 physician staff.
• Explained medical care options to help families make informed healthcare decisions.
• Trained MANY new nurses on hospital policies and procedures, patient care protocols, medical procedures and patient interventions as well as techniques and procedures.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Provided for discharge planning processes, social services, home care and other post-discharge needs for patients in community.
• Referred clients and families to proper resources to obtain continued medical care as well as community assistance. Multiple cultures and ethnicities.
• Developed and maintained working relationships with community health, and social agencies and sought creative means to assist patients with ongoing needs.