Richard Howard
Kansas City,Missouri
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
I never give up on providing my patients with the best possible care.
Overview
30
30
years of professional experience
Work History
Nurse
Short Term Contract Nursing Assignments
09.2020 - Current
- Staffing company work contracts as a CDC telephonic COVID-19 advisor, hospice, LTC, home health, COVID-19, flu, shingles, hep-c vaccinator
After Hours Emergency Triage RN
Phoenix Hospice
03.2022 - 07.2022
- Receive calls for hospice patients and triage, respond and treat appropriately
Registered Nurse, Long Term Care Consultant
Survey Select
05.2015 - 08.2020
- Audit and survey Long Term Care, hospice, and home health providers to determine and correct compliance issues
- Company closed due to COVID-19 pandemic
Nurse Clinician, Adherence
United Biosource
04.2014 - 05.2015
- Receive and triage incoming MS patient telephone inquiries about their disease process and teach the patient how to safely self-inject disease specific medications
Admissions Registered Nurse
Kansas City Hospice
03.2013 - 02.2014
- Admit patient to hospice care services and stabilize their symptoms
- Initiate teaching of the patient and caregivers about the dying process and the role of hospice
Registered Nurse Case Manager
Good Shepherd Hospice
06.2012 - 02.2013
- Case manage and treat patients with a life-limiting disease
- Coordinate and supervise care by direct care and ancillary staff
After Hours Emergency Triage Registered Nurse
Crossroads Hospice
06.2009 - 02.2012
- Respond promptly to emergency contacts from patients and caregivers
- Assess the needs of the patient and stabilize their condition
Registered Nurse II
Veterans Administration Medical Center Kansas City
07.2008 - 05.2009
- Created a new outpatient and home health care unit with other healthcare professionals to treat the sickest 3% of the veteran population that account for 30% of the operational budget resulting in an immediate reduction in healthcare costs
Registered Nurse Consultant
Centers For Medicare and Medicaid Services (CMS)
08.1998 - 02.2008
- Supervised a four-state region examining the medical practices of all healthcare providers, evaluating care, safety, and legal data
Facility Advisory Nurse II
Missouri Division of Aging
05.1995 - 08.1998
- Using root cause analysis and cascade failure analysis, gathered evidence and prepared legal grade documents post-accident/event for use in depositions and hearings
Education
Bachelor of Science - Nursing
Rockhurst University
Kansas City, MissouriBachelor of Arts - Facility Management
University of Missouri at Kansas City
Skills
- Ability to quickly establish trust with patients, family and caregivers
- Advanced customer service skills that includes teaching other healthcare providers these skills
- Telephonic Patient Assessment Skills
Awards
- Registered Nurse of the Year, Research Medical Center, 1993
- Excellence in Nursing, Kansas City VA Medical Center, 2009
Timeline
After Hours Emergency Triage RN
Phoenix Hospice
03.2022 - 07.2022
Nurse
Short Term Contract Nursing Assignments
09.2020 - Current
Registered Nurse, Long Term Care Consultant
Survey Select
05.2015 - 08.2020
Nurse Clinician, Adherence
United Biosource
04.2014 - 05.2015
Admissions Registered Nurse
Kansas City Hospice
03.2013 - 02.2014
Registered Nurse Case Manager
Good Shepherd Hospice
06.2012 - 02.2013
After Hours Emergency Triage Registered Nurse
Crossroads Hospice
06.2009 - 02.2012
Registered Nurse II
Veterans Administration Medical Center Kansas City
07.2008 - 05.2009
Registered Nurse Consultant
Centers For Medicare and Medicaid Services (CMS)
08.1998 - 02.2008
Facility Advisory Nurse II
Missouri Division of Aging
05.1995 - 08.1998
Bachelor of Arts - Facility Management
University of Missouri at Kansas City
Bachelor of Science - Nursing
Rockhurst University
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