Accomplished COO with a proven track record at The Settlement Inc, specializing in operations management and strategic partnerships. Expert in workforce planning and corporate governance, adept at driving data-driven decisions and fostering human resources excellence. Successfully developed and implemented policies, reducing costs and enhancing team performance, demonstrating exceptional leadership and analytical skills.
Overview
29
29
years of professional experience
Work History
COO
The Settlement Inc
Clarksville, TN
03.2007 - Current
Directed the development of budgets and financial plans, ensuring compliance and fiscal responsibility.
Evaluated performance by analyzing and interpreting data and metrics.
Hired, trained, evaluated and retained high-performing, effective and diverse team embodying organizational culture.
Negotiated contracts with vendors and suppliers to reduce costs while maintaining quality standards.
Ensured compliance with applicable laws and regulations governing business operations.
Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state and local laws and regulations.
Training and Development Manager
Parsons International
Yanbu Industrial City, Saudi Arabia
08.2004 - 03.2007
Designed training modules implementing strategic business practices and organizational behavior training concepts.
Facilitated team building activities to improve communication among staff members.
Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
Designed training schedules for new and existing employees.
Monitored training costs to maintain a $500,000 yearly training budget.
Delivered training material to diverse, international audiences of both blue-collar and white-collar professionals.
Developed new training programs in compliance with company and government standards.
Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
Produced reports and maintained training documents to support training activities.
Led training classes and recorded instruction for later use.
Air Control Operations
Tennessee Air National Guard
Knoxville, TN
01.2001 - 07.2004
Tracked aircraft locations using radar equipment and reported any changes or anomalies to command centers.
Performed inspections to keep equipment in working order.
Operated surveillance, electronic warfare and other weapon systems.
Used technical expertise and sound military judgment to learn and perform complex procedures.
Provided air traffic control services to pilots in the field environment.
Conducted training to improve troops' abilities.
Organized training sessions for new TAC members on operational protocols and safety procedures.
Systems Engineer
Raytheon
Al-Kharj , Saudi Arabia
08.1996 - 07.2000
Worked with the Royal Saudi Air Force and the United States Air Force on cross-functional teams in the delivery of a new middle east regional air defense system.
Recorded systems information and documented design specifications and installation instructions.
Provided technical guidance for system development and troubleshooting. Developed system models using automated tools to analyze performance under various operating conditions.
Developed system models using automated tools to analyze performance under various operating conditions.
Trained employees on new software with minimum level of frustration and training friction.
Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
Conducted training needs assessments to identify individuals' current level of skill compared to required competency for position.
Worked effectively in international team environments to make the workplace more productive.
Worked closely with Saudi Air Force military representatives/engineers utilizing US Air Force and Raytheon resources and training programs.
Education
Bachelor of Science - Business Administration And Management
Tennessee Technological University
Cookeville, TN
05-2005
Skills
Workforce planning
Corporate governance
Operations management
Human resources management
Data-driven decision making
Strategic partnerships
Languages
German
Native/ Bilingual
Arabic
Elementary
Timeline
COO
The Settlement Inc
03.2007 - Current
Training and Development Manager
Parsons International
08.2004 - 03.2007
Air Control Operations
Tennessee Air National Guard
01.2001 - 07.2004
Systems Engineer
Raytheon
08.1996 - 07.2000
Bachelor of Science - Business Administration And Management
Manager REO Title Curative, Purchase Curative & Closing at RADIAN SETTLEMENT SERVICES INC.Manager REO Title Curative, Purchase Curative & Closing at RADIAN SETTLEMENT SERVICES INC.
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Senior Network Communication Systems Specialist at United States Army, Active DutySenior Network Communication Systems Specialist at United States Army, Active Duty