Richard H White
Weatherford
Summary
Dynamic and results-oriented professional seeking a role in a supportive and stable environment that fosters growth through daily challenges. Recognized for exceptional organizational skills and reliability, with a proven ability to manage multiple priorities while maintaining a positive attitude. Committed to contributing to team success by embracing additional responsibilities and driving collective goals forward. Eager to leverage strengths in a collaborative setting that values innovation and dedication.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Support Specialist – Project’s Group
MRC Global
01.2017 - 01.2020
- Obtain, review and submit project related documentation.
- Coordinate revisal of returned documents and re-submission.
- Arrange for group meetings and facilitate understanding of project documentation requirements.
- Track and maintain submittals for multiple vendors.
- Compile information for and create final vendor data books.
- Expedite shipments and track to end users.
Produce Clerk – Part-Time
Fred Meyers
01.2016 - 01.2017
- Adherence to policies and procedures, pertaining to shrink, product dating and rotation, sanitation, and temperature logs.
- Unloading of produce trucks using a powered or manual pallet jack and transferring the pallets to the cooler storage area to be broken down.
- Wash, trim and wrap produce.
- Maintain stock levels in produce.
- Identify and dispose of all produce which is no longer suitable for sale per guidelines.
- Rotate all products.
- Clean produce shelves and cases.
- Maintain clean and safe department.
- Help prepare for and/or conduct inventory.
- Stock the produce tables and wet rack for next day shift.
Inside Sales Representative (ISR)
MRC Global
01.2014 - 01.2015
- Branch Internet Technician / Tech Support liaison.
- Responded to incoming customer inquiries, developed accounts, and generated quotes using MRC database.
- Maximized gross margin sales through careful analysis during the quote process.
- Identified and acted on opportunities to increase market share by growing sales.
- Provided product prices, delivery specifications and payment terms and offered substitute products where appropriate.
- Assisted with outside sales and branch management in processing priority transactions.
- Worked to understand customers’ business and determined customers’ requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales.
- Entered and maintained purchase orders, customer orders, procurement match and trade discounts as needed.
- Worked with internal MRC departments to set up and maintain accurate customer files (profiles).
- Maintained and approved quality standards.
- Established and maintained customer relationships, communicated with customers and co-workers to provide technical information.
- Participated in meetings, and training opportunities to enhance and maintain personal and product knowledge.
- Monitored expected ship dates to ensure timely delivery and expedited as needed.
- Provided prompt responses to internal and external customer, vendor and branch inquiries about the material and the sales functions (including warehouse errors, shortages, and damaged material).
Document Tracking and Submittal – Exxon Point Thomson Project
MRC Global
01.2012 - 01.2015
- Branch Internet Technician / Tech Support liaison.
- Tracked required documents and submitted to WorleyParsons for phase one of the Exxon Point Thomson Project.
- Extensive use of Microsoft Excel for the requirement and tracking purposes.
Quality Assurance Manager / Document Control
MRC Global
01.2011 - 01.2015
- Branch Internet Technician / Tech Support liaison.
- Addressed QA/QC material related issues with customers and vendors.
- Provided and maintained QA/QC corrective action material issues.
- Coordinated/assisted customers with vendor audits.
- Provided branch support for QA/QC issues.
- Coordinated the return of or disposal of nonconforming products.
- Set up and properly equipped inspection stations to test material to industry specifications.
- Researched and accurately interpreted industry material specifications covering pressure containing materials purchased by MRC.
- Determined sample sizes and selected material to be sampled and tested as dictated in industry specifications and MRC requirements.
- Conducted visual, dimensional, and nondestructive testing of materials according to the requirements of industry specifications and MRC/customer specific requirements.
- Used inspection tools, such as micrometers, calipers, comparators, Positive Material Identification (PMI) equipment, plug gauges, thread gauges, ultrasonic thickness equipment, hardness testers, tape measures, rulers, and others as needed.
- Operated forklifts, order pickers, cranes, and other typical warehouse material handling equipment.
- Arranged for additional non-destructive and destructive testing of materials at commercial laboratories and valve modification shops as required.
- Recorded material testing results in the computer system and analyzed those results for trends in manufacturer performance. Produced reports of those trends, both for MRC internal use, and appropriate for presenting to customers.
- Accurately maintained system information, to include inventory adjustments, updated material status for inspection or IR and return to RG
- Exercised reasonable care for the safety and health of myself and others; reported workplace hazards, injuries, or illness immediately.
Warehouse Customer Service Supervisor
Everts Air Cargo
01.2007 - 01.2011
- Interviewed prospective employees.
- Provided leadership and training to Customer Service Agents.
- Claims resolution and research.
- Demonstrated leadership and attention to detail when receiving freight to protect company from damaging freight or aircraft.
- Assisted customers with concerns and claims as they arose.
- Provided service to customers for both outbound and inbound freight.
- Ensured adherence to federal and company hazardous materials procedures.
- Enforced safety in the warehouse to include spotting for large/awkward loads.
- Conducted daily safety briefings.
Education
Associate of Arts - General Program Undergraduate Degree
UAA
Anchorage, AK01.2017
Bachelor of Science - Geological Sciences
UAA
Anchorage, AK01.2020
Bachelor of Science - Computer Science
UAA
Anchorage, AK01.1995
Skills
- Computer and networking proficiency
- Inside sales proficiency
- Hazardous materials management
- Forklift and loader specialist
- Conducting internal audits
- Quality assurance management
- Document control
- Process optimization
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Collaborated with team of 5 in the development of Exxon Point Thompson Project Module Builds.
Certification
- Medallion Foundation, Inc
- Safety Systems Workshop March 2009
- Human Factors January 2010
- TapRoot Initial Course March 2011
- Haz-Mat Transportation Services
- 16Hour 49CFR Haz-Mat Transportation February 2011
- Everts Air Leadership Training
- Delegation Techniques Training January 2010
- Time Management for Supervisors March 2010
- Alaska Air Carriers Assoc.
- Drug/Alcohol Use: Signs & Symptoms March 2010
- WorkSafe
- Supervisor Signs & Symptoms Training Course April 2009
- Supervisor Signs & Symptoms Training Course March 2010
- Supervisor Signs & Symptoms Training Course February 2011
Languages
English
Native or Bilingual
Interests
Watching Movies and TV Shows
- Outdoor Recreation
- Reading
- Video Gaming
- Swimming
- Gardening
- I enjoy cooking for friends and family gatherings
- Community Cleanup
- Volunteer Work
Timeline
Sales Support Specialist – Project’s Group
MRC Global
01.2017 - 01.2020
Produce Clerk – Part-Time
Fred Meyers
01.2016 - 01.2017
Inside Sales Representative (ISR)
MRC Global
01.2014 - 01.2015
Document Tracking and Submittal – Exxon Point Thomson Project
MRC Global
01.2012 - 01.2015
Quality Assurance Manager / Document Control
MRC Global
01.2011 - 01.2015
Warehouse Customer Service Supervisor
Everts Air Cargo
01.2007 - 01.2011
Bachelor of Science - Computer Science
UAA
Associate of Arts - General Program Undergraduate Degree
UAA
Bachelor of Science - Geological Sciences
UAA
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