Richard Infantolino
Manager
Harrisville,RI
Summary
Passionate self-motivated entrepreneur with 10+ years experience of demonstrated ability to supervise teams, energetically lead personnel, and successfully adapt to challenges. Tactful, genial, and adept at handling delicate situations.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager, 2nd Role
Stop And Shop Supermarkets
Attleboro, MA
10.2021 - Current
- Managed 133 employees and prioritized 3,100-3,300 labor hours per week, fluctuating with weekly projections.
- Increased Net Promoter Survey responses by 3,750%
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Residential Carpenter
Richard Infantolino Carpentry
Cranston, Rhode Island
02.2016 - 01.2022
- Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Inspected job site location to evaluate for code violations and coordinated necessary maintenance or repairs.
- Specialized in kitchens, bathrooms, outside structures, and additions.
- Offered valuable suggestions to clients' remodel needs.
- Met with clients to set out project goals, scope and requirements and drafted blueprints for review and final approval.
- Studied specifications in blueprints, sketches or building plans to prepare project layout and determine dimensions and materials required.
Manager/Key Holder
Sak's Centredale Liquors And Wine Cellar
North Providence, RI
05.2007 - 08.2021
- Successfully researched, organized, and cataloged over 300 different whiskeys, domestic and international, to simpler consumer friendly systems for front end use.
- Designed and implemented procedures in which employees are easily able to inventory items for end of night restocking.
- Created easy to follow processes to train and mentor new hires gradually and successfully. Personally trained over 20 employees.
- For 2 years was soley responsible for research, development, cataloging, and organization for over 450 items within specialized departments.
- Provided marketing suggestions and implemented marketing solutions.
- Oversaw employee performance, corrected problems and increased efficiency to maintain sales targets around $1.75M annually.
- Provided exemplary customer service by ensuring customer satisfaction and gracefully handled complaints.
- Resolved challenges tactfully.
- Managed over-phone orders.
- Completed store opening and closing procedures.
Infantry Squad Leader
United States Marine Corps
Jacksonville, NC
11.2010 - 11.2015
- Navy/Marine Corps Achievement Medal for committed unit leadership, successfully planning/executing multiple live fire training exercises and aerial operations, successful training of 50 Japanese Soldiers and 30 Korean Marines.
- Certificate of Commendation for actions during combat operations including; crucial decision making, orienting supporting aircraft, assisting with coordination of supporting aircraft, and securing destruction of $950,000 worth of narcotics.
- Meritoriously Promoted 3 times.
- Responsible for safety, training, mentoring, and well-being of 12 Marines.
- Accounted for over $1M worth of US Government equipment.
- Adapted confidently to rigorous changing conditions.
- Facilitated all orders from Officers and Staff Non-Commissioned Officers.
Education
No Degree - Criminal Justice
Community College of Rhode Island
Warwick, RI 08.2009 - Current
High School Diploma -
Cranston High School West
Cranston, RI 08.2005 - 06.2009
Skills
Military Experience
Additional Information
Secret Clearance
Timeline
Assistant Store Manager, 2nd Role
Stop And Shop Supermarkets
10.2021 - Current
Residential Carpenter
Richard Infantolino Carpentry
02.2016 - 01.2022
Infantry Squad Leader
United States Marine Corps
11.2010 - 11.2015
No Degree - Criminal Justice
Community College of Rhode Island
08.2009 - Current
Manager/Key Holder
Sak's Centredale Liquors And Wine Cellar
05.2007 - 08.2021
High School Diploma -
Cranston High School West
08.2005 - 06.2009
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