Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Irizarry

Sunrise

Summary

Dynamic and dedicated professional with extensive experience in customer service at McDonald's, excelling in multitasking and teamwork. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Committed to maintaining safety and cleanliness while achieving team goals and fostering a positive work environment.

Overview

5
5
years of professional experience

Work History

Crew Member

McDonald's Restaurant
04.2022 - 09.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.

Helper

Waste Pro
01.2020 - 12.2021
  • Performed manual labor and random jobs to help teams accomplish goals.
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
  • Managed waste disposal efficiently to maintain a clean job site that adhered to safety regulations.
  • Assisted in completing projects on time through diligent work and effective communication with team members.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Participated in training sessions to enhance skills and knowledge.

Retail Worker

Publix
06.2019 - 12.2019
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

GED -

Blanche Ely High School
Pompano Beach, FL
01-2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cleaning
  • Attention to detail
  • Self-discipline

Timeline

Crew Member

McDonald's Restaurant
04.2022 - 09.2024

Helper

Waste Pro
01.2020 - 12.2021

Retail Worker

Publix
06.2019 - 12.2019

GED -

Blanche Ely High School

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