Richard Jasso
Fort Lauderdale
Summary
Dynamic leader with extensive experience at PepsiCo, adept in warehouse optimization and fostering team collaboration. Excelled in reducing waste and enhancing efficiency, achieving significant improvements in operations management and customer satisfaction. Skilled in logistics and verbal communication, consistently surpassed performance targets through innovative strategies and effective staff mentoring.
Driven and detail-focused professional with robust understanding of warehouse logistics and inventory management. Possesses strong organizational and problem-solving skills, proficient in optimizing workflows and ensuring efficient operations. Capable of implementing effective strategies to enhance productivity and streamline processes.
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Warehouse Operations Manager
PepsiCo
06.2006 - 08.2024
- Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
- Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
- Developed employee training programs to enhance skill sets and increase overall productivity within the warehouse team.
- Created an open line of communication between warehouse staff members and upper management, fostering transparency across all levels within the organization.
- Organized storage layouts, resulting in increased accessibility of items and improved worker efficiency during retrieval tasks.
- Conducted regular performance evaluations for staff members, fostering a culture of growth and continuous improvement.
- Developed strong relationships with suppliers and transportation partners, fostering collaboration and improving overall supply chain efficiency.
- Improved warehouse efficiency by implementing streamlined inventory management processes and procedures.
- Optimized order picking processes, leading to faster fulfillment times and improved customer experience.
- Collaborated with cross-functional teams to ensure timely delivery of products and customer satisfaction.
- Ensured compliance with federal regulations regarding hazardous materials handling procedures when applicable within the warehouse setting.
- Introduced new technology into the warehouse operations, streamlining processes and improving overall workflow efficiency.
- Monitored inventory levels closely, preventing stockouts and overstock situations that could negatively impact business operations.
- Implemented safety protocols, reducing workplace accidents and ensuring a safer work environment for employees.
- Oversaw purchasing activities, negotiating favorable contracts with suppliers to reduce costs while maintaining product quality.
- Assisted in budget development by providing accurate forecasts of expected expenses related to staffing, equipment maintenance, and facility upgrades.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Reviewed established business practices and improved processes to reduce expenses.
- Integrated warehouse operations with existing and new business processes.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Developed and maintained knowledgeable and productive team of employees.
- Tracked production and quality control systems to proactively identify deficiencies.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Conducted research to address shipping errors and packaging mistakes.
- Collaborated with manufacturing and supply chain management.
Sales Manager
PepsiCo
01.1997 - 06.2006
- Utilized data analytics to refine sales techniques for improved customer engagement.
- Developed comprehensive sales strategies by analyzing market trends and customer needs.
- Streamlined sales workflows to reduce bottlenecks and accelerate closing cycles.
- Encouraged cross-training for improved versatility and team collaboration.
- Cultivated a high-performing sales team for improved morale and increased productivity.
- Crafted targeted campaigns for increased market penetration and brand visibility.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
- Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Managed accounts to retain existing relationships and grow share of business.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Education
High School Diploma -
Winter Haven High School
Winter Haven, FL06-1990
Skills
- Shipping and receiving
- Order fulfillment
- Warehouse optimization
- Waste reduction
- Logistics
- Lean principles
- Problem-solving
- Verbal and written communication
- Warehouse operations
- Inventory and stocking
- Employee safety
- Team coaching
- Safety standards
- Billing and invoicing
- Forklift operations
- Conflict resolution
- Hiring and training
- Operations management
- Goal setting
- Warehouse logistics
- Facility security
- Staff management
- Mentoring and training
- Quality management
- Continuous improvement
- Inventory management
- Operations planning
- Cleaning and sanitizing
- Budget controls
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
Accomplishments
- Collaborated with team of 200 managers and admins in the development of Project Python (Coral Springs Location) to successfully launch the 4th largest location with in Pepsi.
- Achieved favorable AOP targets through effectively helping with forecasting, hiring, training staff and building annual operating plans on a yearly basis.
- Supervised team of 115 staff members in the warehouse operations for Pepsi.
Certification
- Commercial Driver's License (CDL) - Florida.
- Global Food Safety Initiative Certifications-PCQI Level III
- Six Sigma Certification
- Forklift Operator Certification
- Lighthouse Warehouse University-Pepsi Beverages
Timeline
Warehouse Operations Manager
PepsiCo
06.2006 - 08.2024
Sales Manager
PepsiCo
01.1997 - 06.2006
High School Diploma -
Winter Haven High School
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