Richard J. Bryan
Portland,Oregon
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
26
26
years of professional experience
Work History
Vehicle Service Attendant
Hertz
11.2014 - 09.2025
- Managed vehicle cleaning and detailing processes for optimal presentation.
- Streamlined workflow processes to enhance efficiency in service delivery.
- Coordinated transportation logistics, facilitating timely vehicle availability for customers.
- Trained new staff on operational procedures and safety protocols.
Membership Service Representative
AAA Oregon/Idaho
02.2006 - 08.2014
- Gather and validate membership forms for accuracy
- Use D2000 database and the membership processing system to verify internal applications
- Process and adjust credit card authorizations according to the members' need
- Generate daily error tracking report for corporate office
- Process member publication requests using POS system
- Prepare packages using USPS/UPS software and hardware
- Receive emergency roadside service calls
- Receive membership calls for new members, upgrades and added associates
- Delivered outstanding customer service by addressing member inquiries and resolving issues efficiently.
Sales Representative (seasonal)
Norm Thompson
10.2005 - 12.2005
- Received and processed telephone orders for catalog sales
- Secured credit card information
Sales Representative
Staples
09.2000 - 10.2005
- Invoicing, filing, generated daily reports, arranged courier service for product deliveries
- Mass production including coping, binding (comb and wire) and lamination
- Front line cashier and customer service desk representative
- Filled and packed customer orders
- Inventory control and tracked orders
Locksmith
Curly’s Lock and Key
01.2000 - 07.2000
- Duplicated keys and re-keyed locks
- Customer service, cashier and dispatched service calls
Education
High School Diploma -
Jefferson High School
Portland, ORCommunity College - undefined
Portland Community College
Portland, ORSkills
- Hand-eye coordination
- Cleaning techniques
- Customer service
- Strong work ethic
- Attention to detail
- Listening skills
- Team collaboration
- Multitasking and organization
- Documentation and reporting
- Order fulfillment
- Clerical support
- Willing to learn
Timeline
Vehicle Service Attendant
Hertz
11.2014 - 09.2025
Membership Service Representative
AAA Oregon/Idaho
02.2006 - 08.2014
Sales Representative (seasonal)
Norm Thompson
10.2005 - 12.2005
Sales Representative
Staples
09.2000 - 10.2005
Locksmith
Curly’s Lock and Key
01.2000 - 07.2000
Community College - undefined
Portland Community College
High School Diploma -
Jefferson High School
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