Richard Jimenez
San Antonio,TX
Summary
Dedicated and results-driven professional with over 17 years of combined experience as a Non-Commissioned Officer in the United States Marine Corps and a Fiber Optic Network Specialist. Demonstrated leadership and expertise in guiding and mentoring teams to achieve objectives effectively. With 9 years of experience in fiber optic network installation, maintenance, and troubleshooting, I excel in configuring telecommunications equipment and optimizing network performance. Skilled in building strong client relationships, problem-solving with minimal oversight, and communicating complex technical information clearly. Adept at utilizing advanced network management tools, adhering to safety standards, and staying abreast of industry advancements to drive success and innovation in every project.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
Work History
Fiber Optic Network Specialist
AT&T
San Antonio, TX
01.2015 - Current
- Optimized network performance by executing precise cable routing, splicing, termination, and testing, ensuring high reliability and efficiency in AT&T's fiber optic network.
- Utilized advanced software programs to read and interpret network infrastructure and city utilities diagrams, facilitating accurate and efficient
installation and maintenance activities. - Guided new hires by imparting best practices for fiber optic installations and repairs, enhancing team proficiency and supporting overall operational
success. - Diagnosed and resolved technical issues by analyzing user-generated trouble tickets, implementing effective solutions to minimize downtime and enhance
customer satisfaction. - Adapted to emerging technologies and industry advancements by learning and applying new skills, improving task efficiency and productivity.
- Worked closely with team members and contractors on complex projects, combining collective expertise to deliver reliable network solutions and advance technology, ensuring AT&T's exceptional service quality for all consumers.
- Maintained up-to-date industry knowledge through continuous learning, attending relevant training sessions, and pursuing certifications, staying
current with AT&T's technology and standards. - Adhered to OSHA and safety protocols by following established safety guidelines and using appropriate tools and equipment, ensuring a safe working environment.
Regimental Licensing Chief
United States Marine Corps
Oceanside, CA
11.2011 - 05.2014
- Enhanced trainee performance by implementing innovative teaching methods and techniques.
- Developed comprehensive training materials to support diverse learning styles and improve training completion rate.
- Conducted interviews to certify that Marines and Sailors were qualified to obtain a tactical vehicle license.
- Collaborated with fellow instructors to design and implement a new curriculum for advanced-level courses, leading to increased enrollment rates.
- Journeyed to foreign nations to establish and execute Tactical Licensing Programs aimed at combating terrorism.
- Established a positive learning environment by establishing open communication channels between trainees and instructors.
- Managed five battalion licensing programs simultaneously with 8 instructors under my command, that trained hundreds of students.
- Implemented hands-on activities that reinforced key concepts, resulting in higher levels of engagement during training sessions.
- Worked hand in hand with the Department of Transportation to pull permits, coordinate logistics and to ensure safety rules and regulations were followed
during missions. - Conducted reconnaissance on route segments for road miles training.
- Ensure medical readiness by establishing medical evacuation routes with medical personnel and equipment.
- Utilized Microsoft Office software to meticulously track and manage tactical licenses, background checks, and schedules for over 1,100 Marines and Sailors across 5 battalions within the regiment.
Quality Control Non-Commission Officer
United States Marine Corps
Oceanside, CA
09.2005 - 11.2011
- Conducted weekly briefings with maintenance personnel to obtain vehicle readiness.
- Documented inspection results by completing logs.
- Inspected incoming tactical vehicles for adherence to combat readiness quality standards.
- Trained Marines on how to conduct preventative maintenance on tactical vehicles.
- Planned and implemented performance improvement and quality assurance programs.
- Served as point of contact for tactical vehicle inventory.
- Kept tactical vehicles and equipment operating and in good condition by performing quality checks and calling in for repairs when needed.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Performed routine maintenance and calibration on testing equipment.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Conducted vehicle inspections for safety operations and created repairs tickets for vehicles and equipment needing repairs.
- Managed record jackets for every rolling stock within the unit.
- Accounted for vehicle systems with the unit worth over $35 million dollars.
- Coordinated logistics for deployments and missions.
Education
BBA - Business Administration And Management
Post University
Waterbury, CT 09.2022 - Current
Certified Specialist in Fiber Optic Network Specialist - Fiber Optics
Society For Technical Excellence
New York, NY 03.2016 - 03.2016
No Degree - Business Administration And Management
Central Texas College
Killeen, TX 06.2009 - 05.2014
Skills
- Management Skills
- Planning and Organizational Skills
- Technical Training
- Communications Expertise
- Quality Improvement
- Creative Solutions
- Installation and Configuration
- Productivity Improvements
- Network Troubleshooting
- Positive Learning Environment
- Time Management
- Leadership Abilities
Awards
- Certificate of Recognition making Provost's List. Post University (Fall 2023)
- Service Excellence Award. AT&T (2022)
- Making a Difference Individual Award. AT&T (2020)
- Navy & Marine Corp. Achievement Medal. United States Marine Corps (2014)
- Certificate of Accommodation. United States Marine Corps (2014)
- Navy and Marine Corp Achievement Medal. United States Marine Corps (2010)
Timeline
BBA - Business Administration And Management
Post University
09.2022 - Current
Certified Specialist in Fiber Optic Network Specialist - Fiber Optics
Society For Technical Excellence
03.2016 - 03.2016
Fiber Optic Network Specialist
AT&T
01.2015 - Current
Regimental Licensing Chief
United States Marine Corps
11.2011 - 05.2014
No Degree - Business Administration And Management
Central Texas College
06.2009 - 05.2014
Quality Control Non-Commission Officer
United States Marine Corps
09.2005 - 11.2011
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