Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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RICHARD JIMENEZ

San Antonio,TX

Summary

Experienced in managing cargo operations in a fast-paced airport environment with a proven track record of successfully coordinating with ground crew, freight handling, and other personnel to ensure the safe transport of cargo. As an aviation professional, possesses a solid foundation in managing ramp operations, consistently achieving operational efficiency. Recognized for fostering strong team collaboration and achieving operational goals. Adaptable and committed to maintaining safety and compliance in all tasks, well-equipped to meet the changing needs of the industry.

Overview

7
7
years of professional experience

Work History

Ramp Supervisor

G2 Secured Staff
04.2024 - 01.2025
  • Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
  • Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
  • Participated in industry conferences and workshops to stay abreast of new developments in ramp operations management, applying insights gained to enhance team performance.
  • Achieved timely flight departures through effective management of ground handling services, including baggage handling, fueling, and cabin cleaning.
  • Reduced aircraft turnaround time with meticulous planning, coordination, and communication among the team members.
  • Maintain accurate records of all ramp activities for reporting purposes.
  • Developed comprehensive training programs for new hires to ensure consistent performance across the team.
  • Evaluated performance, set schedules and coached ramp agents on work areas.
  • Improved ramp safety by conducting regular inspections and implementing updated safety protocols.
  • Established clear expectations for each team member''s roles and responsibilities, providing guidance and support to achieve operational goals.
  • Kept crew in line with airport, OSHA, TSA, FAA, and other applicable regulations.
  • Promoted a positive work environment by fostering open communication lines between team members and encouraging professional growth opportunities.
  • Guided aircraft into and out of parking positions using hand signals.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Trained new employees in areas such as safety procedures or equipment operation.
  • Maintained operational compliance with aviation safety regulations and good practices.
  • Enforced safety standards with crew and handlers, minimizing risks to personnel, equipment and cargo.
  • Supervised day-to-day operations of busy aircraft cargo handling facility.

Warehouse Loader

UPS
10.2023 - 04.2024
  • Used labels to clearly identify and track inventory items.
  • Organized inventory in designated areas for easy access and retrieval.
  • Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
  • Increased on-time deliveries by efficiently loading trucks according to set schedules.
  • Assisted in training new employees, facilitating faster integration into the warehouse team.
  • Minimized product damages with careful handling and placement in appropriate storage areas.
  • Packed and palletized items for shipment on outbound trailers.
  • Loaded bulk and route delivery trucks with warehouse goods.
  • Utilized hand tools, forklifts, pallet jacks, and other specialized equipment safely while performing daily tasks in the warehouse environment.
  • Demonstrated adaptability by quickly learning new processes when transitioning between different warehouse departments or roles as needed.
  • Expedited order processing by swiftly locating items using warehouse management software systems.
  • Improved warehouse efficiency by organizing and maintaining a clean work environment.
  • Reduced manual handling injuries with proper lifting techniques and the use of appropriate equipment.
  • Maintained high levels of accuracy when picking items for shipment, reducing customer complaints related to incorrect orders.
  • Optimized workflow within the warehouse team by effectively prioritizing tasks based on urgency or importance during peak times or busy seasons.
  • Conducted regular checks on warehouse equipment for early detection of maintenance issues or potential hazards.
  • Kept warehouse clean with daily cleaning, organizing and sanitizing of high-touch surfaces.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Enhanced team productivity through clear communication and collaboration with colleagues.

RAMP SUPERVISOR

WFS (Worldwide Flight Services)
07.2018 - 05.2023
  • Distribute cargo in such a manner that space use is maximized
  • Calculate load weights for different aircraft compartments, using charts and computers
  • Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo or baggage
  • Determine the quantity and orientation of cargo and compute an aircraft's center of gravity
  • Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines
  • Supervise other mail sorters
  • Train new workers
  • Rewrap soiled or broken parcels
  • Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations
  • Dump sacks of mail onto conveyors for culling and sorting
  • Monitor workers to ensure that safety regulations are followed, warning or disciplining those who violate safety regulations
  • Maintained ramp and warehouse areas to maximize safety and security
  • Collaborated with internal team to support safe and on-time departures
  • Practiced safety-conscious behaviors in operational processes and procedures
  • Trained new employees in areas such as safety procedures or equipment operation
  • Provided efficient and courteous service to customers at all times
  • Worked with coworkers to complete tasks
  • Set performance goals for staff members and helped teams meet important deadlines
  • Notified employees of policy and procedure changes to promote overall compliance
  • Compiled company budget and expenditure information and notified managers of discrepancies
  • Delegated tasks to team members according to individual strengths
  • Taught company procedures to new employees and increased progress by identifying areas of weakness
  • Conducted employee evaluations and documented overall progress
  • Recommended employees for promotion and performed corrective actions to reduce misconduct
  • Organized workflow tasks to prevent downtime and production gaps
  • Communicated employee, customer and workplace needs to managers
  • Coordinated manpower requirements by increasing or decreasing personnel and overtime to meet changing conditions
  • Inspected work environment for health and safety hazards and reported findings to manager
  • Administered and created training and awareness presentations or materials
  • Developed emergency management plans for recovery decision-making and communications
  • Received and dispatched cargo, noting and completing appropriate paperwork
  • Planned work schedules and assigned duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads
  • Participated in implementation of simplifying and streamlining payroll processes
  • Developed and led team of direct reports to support payroll administration
  • Managed timekeeping and payroll systems, overseeing system or technology implementations
  • Maintained payroll guidelines by writing and updating policies and procedures

Education

High School Diploma -

Frank Tejeda Academy
San Antonio, TX
08-2015

Skills

  • Effective Leadership Skills

  • Proficient in Multi-Tasking

  • Skilled in Conflict Resolution

  • Operational efficiency

  • Risk Management Expertise

Accomplishments

  • Mentored new ramp agents on company processes and procedures which decreased employee turnover by 20%.
  • Promoted after just 3 months of hire date due to outstanding job performance.

Timeline

Ramp Supervisor

G2 Secured Staff
04.2024 - 01.2025

Warehouse Loader

UPS
10.2023 - 04.2024

RAMP SUPERVISOR

WFS (Worldwide Flight Services)
07.2018 - 05.2023

High School Diploma -

Frank Tejeda Academy

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RICHARD JIMENEZ