Richard Johnson
Smithville,TN
Summary
Adept at driving operational excellence, I significantly enhanced warehouse efficiency at Walmart through innovative inventory control and layout optimization. My leadership fostered a culture of continuous improvement, blending hard skills like inventory auditing with soft skills in teamwork and empathetic coaching, achieving notable improvements in team productivity and safety standards.
Overview
10
10
years of professional experience
Work History
Inventory Team Lead
Walmart
05.2024 - Current
- Fostered an atmosphere of continuous improvement through regular feedback sessions with team members, identifying strengths as well as areas for development.
- Identified opportunities for process improvements through root cause analysis of recurring issues, leading to reduced errors in inventory handling procedures.
- Facilitated smooth communication between warehouse staff and other departments within the organization for seamless operations.
- Coordinated cross-functional teams during peak seasons to meet increased demand without compromising service levels or operational efficiency.
- Effectively managed personnel resources during periods of high workload, ensuring adequate coverage without sacrificing quality or efficiency.
Outbound Warehouse Associate
Walmat
04.2020 - 05.2024
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
- Collaborated with managers to develop strategies for reducing product damage during storage and transportation.
- Assisted in training new hires, sharing best practices for efficient and accurate order processing to maintain a high standard of service across the team.
Remodel Associate
Walmart
01.2020 - 03.2020
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during remodel projects.
- Improved customer satisfaction by ensuring a clean and organized work area throughout the remodeling process.
- Maintained consistent communication with management and coworkers, updating them on project progress and any issues encountered.
Retail Store Sales Manager
Phoenix Company Cards and Games
08.2017 - 10.2019
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Implemented new promotional campaigns that effectively drove foot traffic into the store during seasonal events or product launches.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
Correction Officer
Tennessee Department Of Corrections
09.2014 - 02.2017
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations as well as empathetic communications and de-escalation tactics.
Education
Certification - Law
Army
Ft. Leonardwood, MO02-2010
High School Diploma -
Blackman High School
Murfreesboro, TN05-2009
Skills
- Warehouse operations
- De-escalation and empathetic Communication
- Teamwork and collaboration
- Inventory control/ audit
- Discrepancy investigation
- Shipping coordination
Timeline
Inventory Team Lead
Walmart
05.2024 - Current
Outbound Warehouse Associate
Walmat
04.2020 - 05.2024
Remodel Associate
Walmart
01.2020 - 03.2020
Retail Store Sales Manager
Phoenix Company Cards and Games
08.2017 - 10.2019
Correction Officer
Tennessee Department Of Corrections
09.2014 - 02.2017
Certification - Law
Army
High School Diploma -
Blackman High School
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