Richard Johnson
Orem
Summary
Professional with strong background in overseeing examination environments, ensuring compliance, and maintaining integrity. Known for effective team collaboration and adaptability to changing needs. Reliable with skills in time management, problem-solving, and communication. Focused on achieving results and supporting colleagues to meet organizational goals.
Overview
11
11
years of professional experience
Work History
Proctor and Facilitator
Utah State University
Orem
07.2018 - Current
- Supervise front desk by answering phone calls and answering questions from students and professors
- Manage the testing center and proctoring student exams
- Collect cash and exam fees.
- Scheduled IVC classes and provide support for classroom technologies.
- Comply with Federal and University guidelines regarding student information.
- Pay Ending: $16.25 an hour
Cashier and Guest Relations
Macey's Grocery Store
Provo
02.2017 - 07.2018
- Greet and assist with guest’s food purchases
- Help clean registers after shifts.
- Know and explain prices, local ads, price questions, and store layout.
- Learn guest requests and price change availability.
- Keep and verify daily drawer accounts, find problems or money loss.
- Help find, return, or multiply different grocery items.
- Know company policies, emergencies, and fun facts.
- Pay Ending: $9.00 an hour.
Seasonal Stock and Online Receiver
Target Orem Superstore
10.2016 - 02.2017
- Check in and be ready for daily backroom meeting
- Make sure you have all tech pieces on (earpieces, PDA, walkies, lists)
- Learn material codes, item codes, location codes, and available codes.
- Answer guest questions on merchandise availability, quantity, and dates
- Learn back stock areas, machines, lifts, check in codes for floor loading.
- Lift and assist in bulky items 40 lbs or more.
- Transfer scan codes for cashiers
- Understand transfer lists and pick up items to be returned to the warehouse.
- Verify online reference numbers and items for individuals.
- Pay Ending: $11.00
- Contact: (801) 224-6007
Guest Services in Theater and Ticket Purchase
Vineyard Megaplex Movie Theaters
02.2015 - 08.2016
- Greet and assist guests with seat/food purchases
- Help clean theaters after each showing.
- Know and explain movies, showtimes, seating assignments.
- Verify and assist with online purchases, transfers, or problems.
- Keep and verify daily drawer accounts, find problems or money loss.
- Help with new computer film data boxes, make sure movies are running on time.
- Know company policies, emergencies, and fun facts.
- Pay Ending: $8.25 an hour.
- Contact: Larry Miller HR (801) 563-4100
Education
Associate - science
UVU
Skills
- Basic Word, Excel and Powerpoint
- Experience with copying and scanning files to databases
- Accounts Receivable and Cash Registers (online purchases also)
- Good Customer Service and Personal Relations
- Documentation skills
- Technical troubleshooting
- Documentation
- Behavior monitoring
- Log updating
- Material distribution
- Test administration
- Security monitoring
Interests
Advises and helps neighbors in Personal Computer Building, Learning Computer Animation Drawing, Researching Aviation and Flight History, Learning new computer programs and games
Languages
Japanese
Limited Working
Timeline
Proctor and Facilitator
Utah State University
07.2018 - Current
Cashier and Guest Relations
Macey's Grocery Store
02.2017 - 07.2018
Seasonal Stock and Online Receiver
Target Orem Superstore
10.2016 - 02.2017
Guest Services in Theater and Ticket Purchase
Vineyard Megaplex Movie Theaters
02.2015 - 08.2016
Associate - science
UVU