Richard Johnston
Key West,FL
Summary
Accomplished Advisory System Analyst at General Dynamics Information Technology Inc, adept in IT Risk Assessment and Cybersecurity Expertise. Spearheaded digital transformation initiatives, enhancing productivity by 30% and significantly boosting client satisfaction through innovative solutions. Demonstrated exceptional problem-solving and communication skills, ensuring robust system security and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Advisory System Analyst
General Dynamics Information Technology Inc
Key West, FL
10.2023 - Current
- Created detailed documentation outlining system specifications, user guides, and troubleshooting procedures for easy reference by colleagues and clients alike.
- Evaluated potential risks associated with proposed system changes, mitigating potential negative impacts on overall operations.
- Streamlined IT processes for increased productivity by developing and implementing innovative solutions.
- Improved client satisfaction, providing expert advice on system configurations and best practices.
- Resolved malfunctions with systems and programs through troubleshooting.
Physical Security Officer
Shields Point LLC
Key West, FL
10.2018 - 10.2023
- Participated in ongoing professional development opportunities to stay current on industry best practices and emerging technologies related to physical security.
- Coordinated with other departments within the organization regarding shared responsibilities related to building maintenance or repairs that could impact overall site security levels throughout the facility.
- Maintained detailed logs of all incidents and activities within the facility, providing valuable data for future improvements in security measures.
- Responded effectively to various types of emergencies including medical issues, fires, or natural disasters, prioritizing the safety of all individuals involved over property preservation when necessary.
Education
Bachelor of Science - Cybersecurity
Saint Leo University
Saint Leo, FL05.2023
FDLE Certification - Law Enforcement
College of The Florida Keys
Key West, FL10.2017
Skills
- IT Risk Assessment
- Digital Transformation
- Network Administration
- Cybersecurity Expertise
Certification
Comptia Securty Plus Certified (December 2023)
Timeline
Advisory System Analyst
General Dynamics Information Technology Inc
10.2023 - Current
Physical Security Officer
Shields Point LLC
10.2018 - 10.2023
Bachelor of Science - Cybersecurity
Saint Leo University
FDLE Certification - Law Enforcement
College of The Florida Keys