Summary
Overview
Work History
Education
Skills
Timeline
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Richard Joseph

Coral Springs,FL

Summary

Accomplished General Manager with a proven track record at Maya Flavors Of India, enhancing sales and profitability through strategic leadership and operations management. Skilled in fostering vendor relationships and team building, achieving high employee satisfaction and customer loyalty. Expert in cost reductions, demonstrating a significant impact on bottom-line results.

Overview

8
8
years of professional experience

Work History

General Manager

Maya Flavors Of India
05.2022 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Mail Carrier

United States Postal Service, USPS
02.2019 - 05.2022
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.

Manager

Chutney and Pickle Fine Indian Cuisine
11.2016 - 01.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Coral Spring High School
Coral Springs, FL
06-2015

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Customer relations
  • Staff training
  • Inventory control
  • Employee scheduling
  • Staff development
  • Labor cost controls
  • Vendor relationships
  • Performance evaluations
  • Purchasing
  • Cost reductions

Timeline

General Manager

Maya Flavors Of India
05.2022 - Current

Mail Carrier

United States Postal Service, USPS
02.2019 - 05.2022

Manager

Chutney and Pickle Fine Indian Cuisine
11.2016 - 01.2019

High School Diploma -

Coral Spring High School

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