Richard Kateba
Lexington,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Adept at installing network components, adding new lines and configuring components. Sets up, troubleshoots and optimizes peripheral devices. Proficient in updating software and hardware to meet performance demands. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Returns Associate
Amazon.Inc
Lexington, KY
12.2021 - Current
- Entered data into computer system to track all returned items, refunds, and store credits issued.
- Monitored network performance and troubleshooted any issues that arose.
- Installed software updates on servers, routers, firewalls, and other network devices.
- Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
- Monitored system performance to promote network speed, availability and reliability.
Education
Associate of Science - Cybersecurity
Bluegrass Community And Technical College
Lexington, KY05-2025
Skills
- Proficient in network security concepts and protocols
- Hands-on experience with network administration tools and techniques
- Strong understanding of cybersecurity principles and practices
- Familiarity with penetration testing methodologies and tools
- Knowledge of cryptographic algorithms and protocols
- Ability to analyze and mitigate security vulnerabilities
- Excellent problem-solving and critical-thinking abilities
- Strong communication and interpersonal skills
Certification
- Cisco Certified Network Associate
Timeline
Customer Returns Associate
Amazon.Inc
12.2021 - Current
Associate of Science - Cybersecurity
Bluegrass Community And Technical College