Richard Kees
Summary
Accomplished Night Auditor at Days Inn Fargo, adept in multitasking and problem-solving, helped significantly increase CLC scores, demonstrating a strong work ethic and proficiency in accounting principles. Recognized for exceptional staff management and inventory control, leading to enhanced operational efficiency across multiple roles.
Overview
20
20
years of professional experience
Work History
Night Auditor
Days Inn Fargo - Avantic Lodging Enterprises
08.2023 - Current
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
- Upheld hotel security by vigilantly monitoring CCTV footage and conducting periodic property walks.
- Was a driving force behind increasing our CLC scores to become CLC certified.
Commercial Janitorial Cleaner
Tranquility Building Services/ Self-Employed
05.2004 - Current
- Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
- Upheld strict standards of confidentiality when working in sensitive areas such as executive offices and secure facilities.
- Maintained company reputation for reliability through consistent punctuality, professionalism, and commitment to meeting expectations on every job assignment.
Store Cleaning Supervisor
Walmart
11.2015 - 07.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Achieved the highest store clean score in the market leading to me being chosen to get special training that i was then sent to other stores within my market area to train other Store Cleaning Supervisors.
- Participated in the monthly home office calls with the other Store Cleaning Supervisors chosen to teach their markets new training.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Managed inventory levels by ordering supplies as needed to maintain optimal stock levels without excess spending.
Sporting Goods/Hardware Sales Associate
Walmart
05.2015 - 11.2015
- Addressed customer inquiries promptly and thoroughly, ensuring complete satisfaction with their purchases.
- Resolved any customer issues or complaints with diplomacy and professionalism, preserving the store''s reputation for excellent service.
- Increased sales by providing exceptional customer service and demonstrating product features.
Education
High School Diploma -
Fergus Falls Senior High
Fergus Falls, MNSkills
- Multitasking and Organization
- Problem-Solving
- Strong Work Ethic
- Punctual and Dependable
- Time Management
- Accounting Principles
- Staff Management
- Inventory Control
Timeline
Night Auditor
Days Inn Fargo - Avantic Lodging Enterprises
08.2023 - Current
Store Cleaning Supervisor
Walmart
11.2015 - 07.2017
Sporting Goods/Hardware Sales Associate
Walmart
05.2015 - 11.2015
Commercial Janitorial Cleaner
Tranquility Building Services/ Self-Employed
05.2004 - Current
High School Diploma -
Fergus Falls Senior High
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