Richard Keller
Bangor,MI
Summary
Experienced in public safety operations within high-stress environments, ensuring a secure and therapeutic space for patients and staff. Specializes in emergency response coordination, conflict resolution, and team training to effectively mitigate risks and enhance overall security.
Overview
2027
2027
years of professional experience
Work History
Public Safety Officer
Beacon Health System
Allegan, MI
01.2026 - Current
- Ensured safe, secure, therapeutic environment for patients, visitors, and healthcare staff across healthcare facilities.
- Monitored facility access, patrolled hospital floors and perimeters, and responded swiftly to emergency codes, disturbances, and security threats.
- Utilize advanced de-escalation techniques and conflict resolution protocols to manage volatile individuals and high-stress situations.
- Coordinate effectively with medical personnel, local law enforcement, and emergency responders during critical incidents.
- Documented safety hazards, incidents, and daily security activities through detailed electronic reporting systems to enhance situational awareness.
Security Shift Supervisor
Palisades Nuclear Plant
Covert, MI
2022 - 2026
- Directed daily armed security operations and shift personnel for a critical nuclear facility, ensuring absolute adherence to Nuclear Regulatory Commission (NRC) mandates and federal safety protocols.
- Supervised and mentored armed security officers, conducted tactical drills, firearms qualifications, and emergency response evaluations to enhance team readiness.
- Oversaw strict access control measures, vital area inspections, and perimeter defense strategies to mitigate vulnerabilities and neutralize potential security threats.
- Managed incident investigations, authored compliance reports, and coordinated corrective actions with senior management and regulatory inspectors to ensure adherence to safety standards.
- Acted as primary liaison to local law enforcement and emergency services during critical events, ensuring effective communication and operational coordination.
Armed Nuclear Security Officer
Palisades Nuclear Plant
Covert, MI
2017 - 2022
- Executed high-security tactical operations and armed defense for critical infrastructure nuclear facility under strict regulatory guidelines.
- Conducted access control perimeter patrols, vehicle inspections, and vital area checks to prevent unauthorized entry.
- Completed advanced tactical training, firearms qualifications, and rapid emergency drills to maintain elite operational readiness.
Security Officer
Advance Security
Allegan, MI
2013 - 2017
- Provided comprehensive on-site protection, conducting scheduled foot patrols, monitoring electronic surveillance feeds, and checking critical facility perimeters.
- Verified employee and visitor credentials to enforce strict access control protocols and prevent unauthorized entry.
- Managed incident reporting, hazard logging, and immediate response protocols to address safety and security violations.
Security Officer
Securitas
Paw Paw, MI
2012 - 2013
- Controlled access points, verified credentials for visitors and employees, and enforced property-specific safety regulations.
- Executed mobile patrols and monitored posts to protect client property from theft, trespassing, and safety hazards.
- Documented daily activities and incidents in shift logs, enhancing accountability and providing insights for security measures.
Security Site Supervisor
Teachout Security Solutions
Kalamazoo, MI
2011 - 2012
- Supervised day-to-day security operations and on-site guard personnel for assigned client locations in the Kalamazoo area.
- Ensured strict compliance with site security protocols, access control standards, and emergency preparedness plans.
- Managed shift scheduling, conducted daily briefings, and initiated incident reporting as primary liaison between field staff and management.
Security Officer
DK Security
Kalamazoo, MI
2010 - 2011
- Monitored facility access points, patrolled assigned zones, and screened visitors to uphold site security policies, enhancing overall safety.
- Responded rapidly to alarms, disturbances, and medical emergencies, maintaining situational awareness and clear radio communication.
- Maintained detailed shift logs, visitor tracking logs, and initial incident documentation to ensure operational accountability and facilitate incident response.
Education
Bachelor of Arts - Psychology
Western Michigan University
Kalamazoo, MI01-2012
General Studies
Lake Michigan College
South Haven, MI01-2009
Skills
- Public Safety & Hospital Security Operations
- Critical Infrastructure Protection & Regulatory Compliance
- Team Leadership, Staff Training & Evaluation
- Incident Response & Crisis Management
- Access Control & Surveillance Systems (CCTV)
- Emergency Action Planning & De-escalation
- Risk Assessment & Mitigation
- Inter-agency Coordination (Law Enforcement & Emergency Services)
Timeline
Public Safety Officer
Beacon Health System
01.2026 - Current
Security Shift Supervisor
Palisades Nuclear Plant
2022 - 2026
Armed Nuclear Security Officer
Palisades Nuclear Plant
2017 - 2022
Security Officer
Advance Security
2013 - 2017
Security Officer
Securitas
2012 - 2013
Security Site Supervisor
Teachout Security Solutions
2011 - 2012
Security Officer
DK Security
2010 - 2011
Bachelor of Arts - Psychology
Western Michigan University
General Studies
Lake Michigan College