Richard Kelly
Richmond,Texas
Summary
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
9
9
years of professional experience
Work History
Office Manager in Registration
HCA HEALTH CARE
01.2020 - 01.2024
- Scheduled patient appointments and enters required information in the computer system in an accurate and timely manner.
- Obtained demographic, insurance, and financial information from the patient or guarantor.
- Ensured that accurate patient information is collected, verifies insurance benefits, and eligibility.
- Explained all required forms to the patient or guarantor and obtained the necessary signatures.
- Created spreadsheets in Excel to track data, such as vacation requests and sick days.
- Responded to customer inquiries via phone or email in a professional manner.
Office Assistant-Office Manager
Pavement Addict Transport, LLC
06.2015 - 12.2019
- Assisted in the development and implementation of office policies and procedures.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided administrative support to multiple departments as needed.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Education
Bachelor of Science - Health Administration
Prairie View A&M
Prairie View, TX08-2021
High School Diploma (Class of 2016) -
B.F.Terry High School
Rosenberg, TX05.2016
Skills
- Interpersonal and Communication skills
- Proficient in Microsoft word
- Excel and the Internet
- Administrative Support
- Customer Service
- Office Management
- Team Supervision
- Financial Reporting
- Scheduling
- Staff hiring
Currentlyattending
Prairie View University - Grad school
Affiliations
- Community Involvement
Timeline
Office Manager in Registration
HCA HEALTH CARE
01.2020 - 01.2024
Office Assistant-Office Manager
Pavement Addict Transport, LLC
06.2015 - 12.2019
Bachelor of Science - Health Administration
Prairie View A&M
High School Diploma (Class of 2016) -
B.F.Terry High School
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