Richard Kemp

Work History

West Coast Regional Manager

Distribution International

07.2018 - Current

Management of P&L, assets, including vehicles, inventory, real estate, and accounts receivable.
Fostered a culture of customer service and sales growth.
Prepared strategic business reviews with key accounts.
Heavily involved in end user sales and retention calls.
Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
Led adoption of new technology platforms to streamline reporting and inventory management.
Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the Region.
Drove Region performance metrics, setting and monitoring
achievement goals for each key position and market. Major KPI included hitting sales goals, sales growth, gross margin, customer purchasing trends/retention, net freight, and the return on assets.
Developing and maintaining a key account pipeline plan to ensure sales growth.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the Region.
Developed various training and career pathways for team members to enable promotion opportunities and personal growth.
Maintained strong relationships with suppliers and vendors. Negotiated key pricing and purchasing agreements with suppliers fueling long-term business growth.
Responsible for all personnel related issues/concerns for -approximately 80 employees.
Presented strategic growth initiatives to the CFO and Senior Leadership Team, successfully securing funding to drive long-term business growth

District Manager

Distribution International

07.2017 - 07.2018

Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
Supervised various locations, enforcing high-quality standards of operation.

District Manager

Fastenal Company

04.2012 - 07.2017

Management of assets, including vehicles, inventory, and accounts receivable.
Prepared customer cost savings documentation results through value added services and process improvements.
Recruitment, hiring, and onboarding of all staff.
Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
Negotiated prices, terms of sales and service agreements.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Collaborated with location teams to fulfill orders and meet customer needs
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Established new accounts through cold calling and personal visits to potential customers.
Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.

General Manager

Fastenal Company

01.2011 - 01.2012

Demonstrated excellence in business to business selling on a daily basis.
Effectively communicated business statistics and progressed toward goals to motivate the performance of others.
Modeled and promoted career opportunities to personnel.
Developed and trained others to achieve optimal business results as well as personal goals.
Demonstrated the ability to lead others.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and implemented strategies to increase sales and profitability.

Outside Sales

Fastenal Company

01.2008 - 01.2011

Summary

Overview

Work History

West Coast Regional Manager

District Manager

District Manager

General Manager

Outside Sales

Education

High School Diploma -

Bachelor's Degree - Business Administration

Skills

Timeline

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