Richard Kettering
Fort Bridger,WY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Postal Clerk
United States Postal Service, USPS
Green River, WY
12.2016 - Current
- Ensured all USPS regulations were followed while handling confidential materials such as registered mail.
- Assisted other clerks with difficult tasks related to processing large volumes of mail efficiently.
- Operated point-of-sale system to process money orders accurately and quickly.
- Sorted and processed incoming mail by sorting into post office boxes, general delivery, and street address.
- Answered customer inquiries regarding services provided by the Post Office including package tracking information.
- Received customer complaints regarding service issues at the counter and referred them to supervisor when necessary.
- Processed payments and handled cash using point of sale (POS) computer system.
- Maintained accurate records of received cash payments, checks, and credit card transactions.
- Set goals and operating procedures that maximized employee effectiveness.
Delivery Driver/Shift Leader
Dominos Pizza Inc.
Grand Forks, ND
03.2014 - 12.2016
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Monitored stock levels of food items and ordered more when necessary.
- Adhered to food safety standards when storing and preparing foods.
- Supervised and trained kitchen staff on proper preparation techniques.
Database Administrator
Central Wyoming College
Riverton, WY
05.2014 - 05.2015
- Compiled reports based on gathered information.
- Updated existing records with new or revised information as needed.
- Scanned documents into appropriate databases for storage purposes.
- Operated various office equipment such as scanners, printers. when required.
- Utilized specialized software applications related to the job role.
- Performed data entry from paper documents, emails, and other sources into computer systems.
Laborer/Equipment Operator
Lewis & Lewis
Rock Springs, WY
03.2013 - 11.2013
- Carried tools and equipment between job sites as required.
- Inspected completed work to ensure quality standards were met.
- Unloaded trucks with supplies for construction projects.
- Operated a variety of hand and power tools to complete tasks such as sawing, drilling, hammering, and excavating.
- Conducted pre-operation checklists on all assigned machines prior to use each day.
- Loaded and unloaded trucks with excavated material for transport to designated areas.
- Operated a variety of heavy equipment such as backhoes, compactors and finish rollers to move earth and materials.
Education
GED -
Morgan Community College
Fort Morgan, CO06-2017
Some College (No Degree) - Computer Technology
Central Wyoming College
Riverton, WYSkills
- Service-oriented
- Postal service product knowledge
- Computer savvy
- Client Relationship Management
- Self-Directed
- Team Management
- Decision-Making
- Networking
- Problem-Solving
- Closing Techniques
- Appointment Setting
- Demonstrating Vehicle Features
- Goal Setting
Affiliations
- Bowling
- Working on Vehicles
- Gardening
- Raising Animals
Postal Supervisor Training
- Completed postal supervisor training and was an acting supervisor for a brief period in my career.
References
References available upon request.
Timeline
Postal Clerk
United States Postal Service, USPS
12.2016 - Current
Database Administrator
Central Wyoming College
05.2014 - 05.2015
Delivery Driver/Shift Leader
Dominos Pizza Inc.
03.2014 - 12.2016
Laborer/Equipment Operator
Lewis & Lewis
03.2013 - 11.2013
GED -
Morgan Community College
Some College (No Degree) - Computer Technology
Central Wyoming College
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