- I like working with my hands and fixing things
- Woodworking
- Cooking outdoors
- Playing Golf
- Spending time with family and friends
Richard Kevin Jones
Midlothian,TX
Summary
Most recently involved with customers such as HEB, Academy and other sporting goods, Farm and Fleet accounts such as Bomgaars, Atwoods, Home Hardware such as TV and DIB, Military such as AAFES, food service, bulk wood for commercial use, private label and various wholesale accounts and distributors
Overview
33
33
years of professional experience
Work History
Commercial Sales Manager
Duraflame, Inc.
05.2020 - 05.2025
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Provided exceptional customer service throughout the entire sales process, ensuring client satisfaction from initial contact through post-sale follow-up efforts.
- Expanded market share through the identification of new business opportunities and partnerships.
- Analyzed sales data and trends to identify areas for improvement, implementing necessary adjustments for optimal results.
- Managed accounts to retain existing relationships and grow share of business.
Sales Manager
Collier Metal Specialties
01.2001 - 04.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Attended industry events and conventions to expain sales opportunities.
- Customers included Home Depot, Lowes, Tractor Supply and various distributors in the US, Europe and Australia
Sales and Service Coordinator
Collier Metal Specialties
01.1997 - 01.2001
- Responsibilities included but not limited to:
- Customer service and new account development.
- New store sets and re-sets within a multi-state area.
- Coordinate new store sets and re-sets with rep. groups.
- Conduct product knowledge classes.
- Attend national trade shows.
QC Chemist I and II
Texas Industries, Inc. (now Martin Marietta)
01.1992 - 01.1997
- Responsibilities included but not limited to:
- Accurately testing and recording material data throughout manufacturing process.
- Making necessary changes during process to maintain required specifications.
- Working knowledge of product, cement plant and equipment.
Education
AAS - Agriculture Management
Tyler Jr. College
Tyler, TXHigh School Graduate -
Midlothian High School
Midlothian, TXSkills
- Proficient use of Microsoft Word, Excel and Power Point, as well as Microsoft Great Plains
- Customer service
- Written and verbal communication
- Sales presentations
- Account management
- Market monitoring
- Competitor analysis
- Business development
- Effective customer communication
- Corporate account management
Interests
Timeline
Commercial Sales Manager
Duraflame, Inc.
05.2020 - 05.2025
Sales Manager
Collier Metal Specialties
01.2001 - 04.2020
Sales and Service Coordinator
Collier Metal Specialties
01.1997 - 01.2001
QC Chemist I and II
Texas Industries, Inc. (now Martin Marietta)
01.1992 - 01.1997
AAS - Agriculture Management
Tyler Jr. College
High School Graduate -
Midlothian High School
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