17 years of management experience in the food industry. Customer-oriented with the focus on quality, service, and sanitation. Achieve profitable operations by generating sales, COG control, and labor efficiency.
Overview
18
18
years of professional experience
Work History
Senior Regional Director
JFE Franchising, Inc
2020.01 - Current
Lead regional team providing overall direction and supervision regarding professional growth and improvement of performance.
Oversee and maintain franchise stores being consistent with expectation of company's standards and procedures and compliance with local regulation.
Established strong relationships with retailer partners for collaborative business opportunities.
Monitored and analyzed sales implementing plans and strategy to meet sales target.
Recruit and train new franchisees.
Store Manager
Paris Baguette
2016.04 - 2019.12
Manage day-to-day operation of bakery café generating 2.1 million dollars annual revenue
Review weekly/monthly P&L statements and work with the management to develop action plans to grow revenue and control COG.
Ensure staff’s compliance with standards and procedures by proper hiring, training and supporting team members.
Schedule staff to optimize labor efficiency
Achieve and maintain overall guest satisfaction by overseeing the service of guests, quality of products, and cleanliness of café.
District Production Manager
Paris Baguette
2013.01 - 2016.04
Oversee BOH operation of 5 bakery-cafes in the San Diego and Las Vegas area
Ensure BOH staff is producing quality products by following the company’s manuals and guidelines
Train BOH staff for new products
Monitor and control BOH labor cost through effective scheduling and training
Control COG by proper ordering, inventory control, and loss control.
Kitchen Manager
Estelle’s Patisserie
2012.01 - 2012.12
Research and develop new menu items for the newly opened bakery
Hire and train BOH staff
Ensure BOH staff is producing quality products in compliance with the recipe and manual
Control COG by proper ordering, inventory control, and loss control.
Production Line Manager
CJ Bakery
2006.06 - 2011.12
Line manager of pastry production
Oversee 8 production employees in the pastry and mousse cake department.
Education
Associate of Arts -
California School of Culinary Art
Pasadena, CA
01.2006
Skills
Cost Control
Product Knowledge
Organizational Skills
Problem Resolution
References
Available upon request.
Timeline
Senior Regional Director
JFE Franchising, Inc
2020.01 - Current
Store Manager
Paris Baguette
2016.04 - 2019.12
District Production Manager
Paris Baguette
2013.01 - 2016.04
Kitchen Manager
Estelle’s Patisserie
2012.01 - 2012.12
Production Line Manager
CJ Bakery
2006.06 - 2011.12
Associate of Arts -
California School of Culinary Art
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