Richard Knowles
Port Richey
Summary
Motivated professional with a versatile background in sales, healthcare, and personal training. Known for strong relationship-building and client communication skills, ready to leverage expertise in program development for improved client outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technichian
Screen Demons
Inverness
03.2025 - 04.2026
- Installation and removal for aluminum porches and screens.
- Prepared and presented service bids to potential customers, contributing to business acquisition.
- Worked with team members to optimize production workflows, enhancing overall efficiency.
- Replaced defective components or parts.
- Documented production tasks and reported any issues to supervisors.
- Monitored and recorded materials and supplies usage to support effective inventory management.
Climber/Groundsman
Georges Tree Service
Inverness
09.2023 - 02.2025
- Bidding and selling our services.
- Performed tree climbing and removal tasks safely and efficiently.
- Operated chainsaws and other equipment to trim branches and remove trees.
- Assessed tree health and identified hazards for safe removal procedures.
- Followed safety protocols to minimize risks during climbing operations.
- Maintained tools and equipment in optimal working condition for daily use.
- Assisted in training new climbers on safety practices and techniques.
- Communicated with clients to discuss service needs and expectations clearly.
Salesperson
Village Toyota
Homosassa
05.2019 - 02.2022
- Developed strong relationships with repeat customers, fostering loyalty and trust.
- Developed key customer relationships to increase sales.
- Responded to customer inquiries via phone, email, and in-person interactions.
- Resolved customer complaints promptly and efficiently.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Educated customers about products and services offered by the company.
- Maintained knowledge of dealership promotions and financing options for customers.
- Participated in sales meetings, sharing best practices with team members.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
CNA Supervisor
New Horizons Assisted Living
Inverness
01.2013 - 05.2019
- Supervised daily activities of certified nursing assistants in assisted living facility.
- Coordinated patient care plans with healthcare professionals and family members.
- Trained new staff on protocols and best practices for resident care.
- Managed schedules and assignments to ensure adequate staffing levels.
- Conducted performance evaluations for nursing staff to enhance service quality.
- Resolved conflicts among staff to maintain a positive working environment.
- Monitored the quality of care provided by CNAs to ensure compliance with standards.
- Interacted with patients, families, physicians, nurses, social workers, therapists as needed.
- Monitored vital signs and reported changes to nursing staff.
- Documented patient care in electronic health records accurately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
Skills
- Personal Training
- Client assessment
- Sales Strategy
- Referral management
- Relationship building
- Customer engagement
- Networking
- Referral marketing
- Needs analysis
- Client communication
- Strength and conditioning
- Program development
- Exercise instruction
- Fitness evaluations
- Nutritional guidance
- Service promotion
- Effective communication
- Customer relationship management
- Conflict resolution
- Motivational coaching
- Nutrition and weight loss management
- Health and wellness
Certification
- Personal Training License
Timeline
Technichian
Screen Demons
03.2025 - 04.2026
Climber/Groundsman
Georges Tree Service
09.2023 - 02.2025
Salesperson
Village Toyota
05.2019 - 02.2022
CNA Supervisor
New Horizons Assisted Living
01.2013 - 05.2019