Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Richard Knox

Decatur,GA

Summary

Dedicated investigator with a record of success in collecting evidence, interviewing suspects and witnesses, and documenting facts to aid in prosecution of crimes. I am very observant, detail-oriented and methodical in tracking all data and following every lead.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Master Police Officer

DeKalb County Police Department
07.2019 - Current
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to prevent and detect crimes.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Conducted preliminary investigations at scenes of major crimes.
  • Secured crime scenes, gathered evidence, and questioned witnesses.

Loss Prevention & Safety Manger

Lowes
03.2017 - 03.2018
  • Conducted daily store walk-throughs to identify potential safety and security risks.
  • Completed incident reports and activity logs for accurate, current records.
  • Trained personnel on security and safety best practices, protocols and procedures.
  • Implemented and maintained loss prevention programs in close collaboration with store management.
  • Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork..
  • Investigated internal, external and Organized retail crime situations in accordance with case procedures, standards, and applicable laws.

Loss Prevention Lead

Belk
10.2016 - 03.2017
  • Investigated and apprehended shoplifters.
  • Conducted surveillance and analyzed exception-based reporting to identify internal theft.
  • Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
  • Implemented and maintained loss prevention programs in close collaboration with store management.
  • Educated store personnel to apply best practices and comply with loss prevention policies and procedures.
  • Analyzed exception-based reporting to identify internal theft.

Closing Manager

Cashsavers
01.2015 - 10.2016
  • Supervised eight to eleven employees during closing shift.
  • Directed, organized and controlled closing functions for store.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.

Education

Associate of Arts - Criminal Justice

National Park College
Hot Springs, AR
07.2016

Skills

  • Criminal Law
  • Report Writing
  • Case Documentation
  • Evidence Collection
  • Court Appearances
  • Exception Based Reporting
  • Detail-Oriented
  • Customer Service
  • Management
  • Loss Mitigation

Certification

Georgia P.O.S.T. Certification.

Timeline

Master Police Officer

DeKalb County Police Department
07.2019 - Current

Loss Prevention & Safety Manger

Lowes
03.2017 - 03.2018

Loss Prevention Lead

Belk
10.2016 - 03.2017

Closing Manager

Cashsavers
01.2015 - 10.2016

Associate of Arts - Criminal Justice

National Park College

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Richard Knox