Richard Koshak
Ault,co
Summary
Hardworking and reliable employee focused on going above and beyond to support team and serve customers. Trained in many skills and offering top-notch professional abilities. Motivated to continue to learn and grow as a professional. Reliable and upbeat and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
34
34
years of professional experience
Work History
Sales Associate
, Siteone Landscape Supply
05.2023 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Photographer and owner
Lightworks Photography (self)
01.1991 - Current
- Provided pricing details and up-sold promotional options to buyers
- Supported and evaluated new products and provided feedback to marketing and sales teams
- Created ultimate customer buying experience with outgoing and approachable personality
- Worked with sales team to design and implement marketing campaigns
- Conducted product training and education to customers to improve new product adoption percentage
- Managed customer inquiries and concerns about products and services
- Implemented corporate marketing plans and initiated creative strategies to develop business
- Made amicable decisions for customers and company to handle customer situations.
Heavy Equipment Operator
SiteOne Landscape Supply Inc.
05.2023 - 08.2024
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated machining equipment safely with team of operators.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Kept machinery in proper working order by repairing and replacing malfunctioning parts.
- Moved equipment between job locations using truck and trailer.
- Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
- Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Met project demands consistently through careful and consistent operation of heavy equipment.
- Reduced downtime through proactive diagnosis and troubleshooting of mechanical issues on heavy equipment.
- Reduced equipment downtime, performing routine maintenance and minor repairs.
- Improved soil compaction on several key projects by adeptly handling vibratory rollers.
- Optimized material movement on site, expertly maneuvering wheel loaders for efficient distribution.
Salesperson
Way to grow
03.2010 - 05.2022
- Provided pricing details and upsold promotional options to buyers
- Supported and evaluated new products and provided feedback to marketing and sales teams
- Created ultimate customer buying experience with outgoing and approachable personality
- Worked with sales team to design and implement marketing campaigns
- Conducted product training and education to customers to improve new product adoption percentage
- Managed customer inquiries and concerns about products and services
- Implemented corporate marketing plans and initiated creative strategies to develop business
- Made amicable decisions for customers and company to handle customer situations.
Window and Door Installer
Solar glass window and door
05.1991 - 07.1994
- Took measurements and calculated required materials for door and window installations
- Followed manufacturer directions and warranty requirements to complete installations
- Installed millwork and insulation according to job-specific plans and diagrams
- Learned new technology related to building materials and installation methods
- Built, repaired and installed doors, windows and framework to complete replacements or new construction
- Maintained all equipment and tools to protect functionality and promote safety
- Identified other door issues around client property and recommended fixes
- Minimized construction cost to customer by retro-fitting replacement door to fit into existing casing
- Studied specifications in blueprints, sketches and building plan to prepare project layout and determine dimensions and materials required
- Fastened raw materials together to build wood and metal frameworks inside structures
- Followed established safety rules and regulations to maintain safe, clean environment
- Measured structural distances with tapes, squares and rulers to prevent installation errors.
Education
Bachelor of Arts - Commercial Photography
Brooks institute
Santa Barbara, CA05.1988
Associate of Arts - EMT
Pikes Peak Communty College
Colorado Springs, CO03-1983
Skills
- Customer relations
- Creative thinking
- Verbal communication
- Motivation
- Attention to details
- Reliable
- Customer service
- Excellent problem solving skills
- Quick learner
- Problem-solving skills
- Retail Store Operations
- Excellent people skills
- Product Sales
- Client Service
- Reliable and punctual
- Inventory Control
- POS System Operation
- Sales expertise
- Merchandise Display
- Merchandising understanding
- Dispute Mediation
- Superb time management
- Positive and professional
- Retail merchandising expertise
- Friendly and Helpful
- Adaptability and Flexibility
Additional Information
I have experience in many areas of life from professional climber to construction. Worked as a paramedic in Denver Colorado from 1983-1985. I am very educated and experienced with most tools and equipment. Hard working and very dependable. I have never been fired from any job. I am a quick learner and always try to exceed expectations at everything I do. Easy going and willing to learn all that I can.
Timeline
Sales Associate
, Siteone Landscape Supply
05.2023 - Current
Heavy Equipment Operator
SiteOne Landscape Supply Inc.
05.2023 - 08.2024
Salesperson
Way to grow
03.2010 - 05.2022
Window and Door Installer
Solar glass window and door
05.1991 - 07.1994
Photographer and owner
Lightworks Photography (self)
01.1991 - Current
Bachelor of Arts - Commercial Photography
Brooks institute
Associate of Arts - EMT
Pikes Peak Communty College
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