Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Richard Kraus

Dacula,GA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure position at Publix Warehouse. Ready to help team achieve company goals.

Overview

16
16
years of professional experience

Work History

Meat Clerk

Publix Supermarkets
05.2023 - Current
  • Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
  • Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
  • Used strong communication skills to address customer inquiries or concerns promptly and professionally.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.

Customer Service Staff

Publix Supermarkets
09.2019 - 05.2023
  • Ensured strict adherence to organizational policies regarding privacy, security, and overall customer safety during all interactions.
  • Managed high call volume while maintaining professional demeanor, ensuring timely assistance for all customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Trained new hires on company procedures and best practices for handling customer inquiries efficiently and effectively.

Aquatics Director

Camp Skymont Scout Reservation
05.2016 - 07.2016
  • Supervised ten staff members (life guards, instructors)
  • Evaluated staff members bi-weekly, focusing on comments or issues from campers or adults & instruction execution
  • Oversaw & instructed programs focused on water safety, swimming instruction, rescue, medical training
  • Ensured program passed inspection by Cherokee Area Council of Boy Scouts of America (BSA)
  • Conducted adult classes for Scout leaders, including Eagle certification courses
  • Ran shotgun range, per camp director’s request – responsible for safety, maintenance & instruction.
  • Tracked, organized and cleaned pool equipment and restocked or replaced inventory to keep pool in good working condition.
  • Supervised aquatic staff and administered performance evaluations to communicate expectations .
  • Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
  • Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.

Heating and Air Conditioner Technician (hvac)

Summer Breeze Heating and Air
05.2017 - 07.2017
  • Provided daily maintenance and repairs for customers in Gwinnett County
  • Worked with insurance companies to obtain clearance for major repairs
  • Worked with other technicians as a team when it came to installing new units in homes
  • Handled money transactions after repairs were finished – prepare statement, accept check or credit card.

DELIVERY DRIVER

Mr T’s Pizza & Ice Cream
05.2009 - 04.2017
  • Deliver food products to customers in North Georgia and Chattanooga
  • Handle money, provide change
  • Handle customer service issues & new orders
  • Food preparation – make dough from scratch.

Airborne Infantry Soldier (Private First Class)

Fort Bragg
05.2008 - 04.2009
  • Operate military-grade radios in the field
  • Maintained weapons – disassemble, clean, submit paperwork for more complex repairs
  • Performed staff duties (front desk check in/out, etc.)
  • Earned Honorable Discharge (April 2009).
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
  • Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.

Education

HVAC Certification, Equipment types: gas furnaces, commercial walk-in freezers, residential HVAC units, Mechanical skills: welding (brazing), electronics & electrical theory, electronic diagnosis, refrigeration, Computer skills: Excel, Word, PowerPoint, Math skills: Accounting I, Pre-calculus, Other classes: English I (writing reports & essays), Helped form Veteran’s Affair Club – help vets gain access to financial support from VA - HVAC(Heating And Air Conditioning)

Chattanooga State Community College
Chattanooga, TN
05.2017

Skills

  • Mechanical & Electronic – HVAC repair, weapons maintenance, radio maintenance & operation, electronic diagnosis
  • Computer including Excel, Word & PowerPoint
  • Leadership – supervised 10 direct reports, student council representative (2 years)
  • Customer service – handle difficult customer situations
  • Math and Financial – money handling, basic accounting, average credit score of 700
  • Driving – Logged approximately 400 miles per week
  • Knife Handling
  • Workplace Cleanliness
  • Sanitation and food safety
  • Inventory Management
  • Payment Processing
  • Schedule Management

Additional Information

Airborne Jump Wings, US Army Airborne School, 82nd Airborne Division, Fort Bragg, NC, Six jumps with 82nd Airborne, High School Diploma, Soddy Daisy High School, GPA 3.0, including:, Junior ROTC (4 years), including Basic Training (Junior year) and Infantry Training (Senior year), Pre-Calculus, Algebra II, Geometry (A/B student), Student Council Representative (2 years), Organized blood drive for senior project

Timeline

Meat Clerk

Publix Supermarkets
05.2023 - Current

Customer Service Staff

Publix Supermarkets
09.2019 - 05.2023

Heating and Air Conditioner Technician (hvac)

Summer Breeze Heating and Air
05.2017 - 07.2017

Aquatics Director

Camp Skymont Scout Reservation
05.2016 - 07.2016

DELIVERY DRIVER

Mr T’s Pizza & Ice Cream
05.2009 - 04.2017

Airborne Infantry Soldier (Private First Class)

Fort Bragg
05.2008 - 04.2009

HVAC Certification, Equipment types: gas furnaces, commercial walk-in freezers, residential HVAC units, Mechanical skills: welding (brazing), electronics & electrical theory, electronic diagnosis, refrigeration, Computer skills: Excel, Word, PowerPoint, Math skills: Accounting I, Pre-calculus, Other classes: English I (writing reports & essays), Helped form Veteran’s Affair Club – help vets gain access to financial support from VA - HVAC(Heating And Air Conditioning)

Chattanooga State Community College

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Richard Kraus