Richard Lake
Windsor,CA
Summary
Hardworking employee enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Extremely punctual, hight energy with great attitude who greets and treats all customers with the utmost respect.
Overview
17
17
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
Healdsburg, CA
01.2026 - Current
- Implemented quality control measures, enhancing beverage consistency and customer satisfaction.
- Resolved customer complaints effectively, promoting positive service experiences and loyalty.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Barista
Starbucks
Healdsburg, CA
05.2025 - Current
- Delivered exceptional customer service by efficiently managing high-volume orders during peak hours.
- Trained new team members on beverage preparation and store operations to ensure consistent quality.
- Monitored inventory levels, restocked supplies, and minimized waste through effective management practices.
Owner/Operator
Self Employed
Windsor, CA
06.2017 - Current
- Managed day-to-day business operations.
- Delivered outstanding customer service, resolving issues quickly for enhanced satisfaction.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Enhanced operational workflows for better productivity and cost savings.
Sales Associate
Grow Warehouse
Pueblo, CO
02.2017 - 08.2017
- Drove significant growth in market share with targeted sales efforts.
- Monitored stock levels consistently.
- Assisted clients with exceptional service.
Sales Associate
Sprint
Wellington, FL
03.2009 - 01.2017
- Optimized operations to drive financial growth.
- Increased monthly client acquisitions through strategic sales techniques.
- Enhanced client satisfaction rates.
Education
Electrical Technician - Electrical Engineering
Lincoln Tech
Windsor, CTSkills
- Personnel management
- Inventory management
- Strong work ethic
- Decision-making
- Customer relations
- Verbal and written communication
- Business management
- Dependable and reliable
Timeline
Barista Shift Supervisor
Starbucks
01.2026 - Current
Barista
Starbucks
05.2025 - Current
Owner/Operator
Self Employed
06.2017 - Current
Sales Associate
Grow Warehouse
02.2017 - 08.2017
Sales Associate
Sprint
03.2009 - 01.2017
Electrical Technician - Electrical Engineering
Lincoln Tech