Richard Lancour
Chippewa Falls,WI
Summary
Compassionate Certified Nursing Assistant (CNA) with extensive experience at Cambridge Senior Living, specializing in medication administration and patient documentation. Demonstrated success in improving patient mobility and hygiene management while collaborating effectively within interdisciplinary teams. Acknowledged for delivering exceptional care and maintaining patient privacy through strict adherence to HIPAA protocols. Career goals include further enhancing skills in geriatric care and pursuing advanced certifications.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CNA
Cambridge Senior Living
Eau Claire, Wisconsin
07.2023 - 05.2024
- Administered medications under supervision of a licensed nurse.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Documented activities and recorded information in EMR system.
- Answered patient call lights promptly and responded to requests appropriately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Facilitated communication between patients, family members, and healthcare professionals.
- Helped residents walk with or without self-help devices.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Administered medications and educated patients and families on correct at-home administration.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Travel CNA
Favorite Healthcare Agency
Waukesha, Wisconsin
05.2013 - 04.2023
- Provided assistance with daily living activities such as bathing, dressing, grooming and toileting.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Communicated effectively with interdisciplinary team members regarding patient needs.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Maintained records of patients' vital signs and health care information.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Education
Communications and Psychology
UW-LaCrosse
La Crosse, WISkills
- Medication administration
- Electronic medical records
- Mobility Support for Patients
- Hygiene management
- Patient Vital Signs Monitoring
- Accurate Patient Documentation
Certification
- I've been a CNA since 1986 and on the Wisconsin CNA registry (in good standing) since 1990. I have extensive experience providing exceptional care in nursing homes, hospitals, assisted living facilities, home care and private duty.
References
References available upon request.
Timeline
CNA
Cambridge Senior Living
07.2023 - 05.2024
Travel CNA
Favorite Healthcare Agency
05.2013 - 04.2023
Communications and Psychology
UW-LaCrosse
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