Richard Langis Jr.
Director of operations
North Hampton,NH
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
20
20
years of professional experience
2
2
Certification
Work History
Director of Operations and Safety
Pro AV Systems
02.2021 - Current
- Manage all operations across three locations MA, VT and ME
- Onboard, train, mentor and coach all employees
- Fleet management, purchasing, scheduling, logistics, negotiating pricing and contracts
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
General Manager
Northeast Distribution LTD
06.2013 - 02.2021
- Manage daily operations of distribution including Accounting, Purchasing, Customer Service and Warehouse
- Direct Warehouse in daily operations of order picking, shipping and receiving
- Oversee sales, budget, profit & loss and gross margin
- Logistics including relationships with trucking companies
- Hire and complete onboarding of all new employees
- Ensure positive relationships between both Vendors and Customers daily
- Manage, coach, train and evaluate all employees.
Assistant Store Manager
Home Depot
05.2011 - 06.2013
- Train Department Managers on both stove and district level on culture, customer service, human resources and sales
- Hire, train and evaluate all store employees per Corporate procedure
- Acting Store Manager while store transitioned to new Store Manager
- Handle monthly accounting including management of store budget, sales, profit & loss, gross margin, inventory levels, inventory turns and reporting
- Facilitate relationship between employees and Store Manager
- Increase sales through displays, in store marketing and cross merchandising.
Assistant Store Manager
HANNAFORD SUPERMARKETS
11.2003 - 05.2011
- Opened newly constructed store including hire and train all employees
- Human Resources including hiring, training and evaluating employees along with establishing store culture
- Create cross merchandising displays to generate sales across all brands
- Maintain and review the annual budget and sales
- Ensure correct store and product maintenance is upheld by all employees.
Education
Certificate in Human Resources Management -
University of New Hampshire
Manchester, NHChef -
US Army Reserves
Fort Jackson SC01.1999
Skills
- Microsoft products
- CRM (Sugar)
- Sage
- Payroll (ADP)
- Operational Efficiency
- Strategic planning and execution
- Quality Assurance
- Cost Control
- Leadership training
- Workforce Planning
- Performance Analysis
- Resource Allocation
- Operations Management
- Teamwork and Collaboration
- Staff training/development
- Employee Development
- Employee Relations
- KPI Tracking
- Data Analysis
- Customer Relations
- Hiring and Onboarding
- Performance Improvements
- Relationship Building
- Performance Evaluation and Monitoring
- Organizational Structuring
- Human Resources
- Recruitment
- Budget Development
- P&L Management
- Goal Setting
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Time Management
- Process Improvement
- Customer Relations
- Hiring and Onboarding
- Performance Improvements
- Relationship Building
- Performance Evaluation and Monitoring
- Organizational Structuring
- Human Resources
- Employee Motivation
- Recruitment
- Budget Development
- Customer Retention
- P&L Management
- Goal Setting
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Time Management
Certification
- OSHA30
- Boom and Scissor lift trainer
Work Preference
Work Type
Full TimeImportant To Me
Company CultureCareer advancementTeam Building / Company RetreatsWork-life balanceHealthcare benefits401k matchTimeline
Director of Operations and Safety
Pro AV Systems
02.2021 - Current
General Manager
Northeast Distribution LTD
06.2013 - 02.2021
Assistant Store Manager
Home Depot
05.2011 - 06.2013
Assistant Store Manager
HANNAFORD SUPERMARKETS
11.2003 - 05.2011
Certificate in Human Resources Management -
University of New Hampshire
Chef -
US Army Reserves
- OSHA30
- Boom and Scissor lift trainer
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