Summary
Overview
Work History
Education
Skills
Timeline
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Richard Lara

Abilene,TX

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

14
14
years of professional experience

Work History

Inside Sales Representative

United Rentals
Abilene, TX
05.2018 - Current
  • Cross-sold additional products or services based on customer needs.
  • Coordinated with logistics team to ensure timely delivery of products to customers.
  • Provided customers with product information, pricing and availability.
  • Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
  • Conducted outbound calls to existing clients to upsell products or services.
  • Developed and maintained relationships with key customers to ensure customer satisfaction.

Location Manager

Tex-Oma Builders Supply
Abilene, TX
06.2016 - 05.2018
  • Managed multiple projects simultaneously while adhering to tight deadlines.
  • Monitored construction schedules to keep projects on track.
  • Managed inventory of construction materials, ensuring availability as needed.

Branch Manager

Noble Finance
Abilene, TX
02.2016 - 05.2016
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Reviewed loan applications to ensure accuracy and compliance with regulations.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Established and built customer relationships through targeted outreach and initiatives.

Equipment Operator

Pro Petro Services
Midland, TX
10.2013 - 08.2015
  • Operate and maintain several different types of equipment used for hydraulic fracturing.
  • Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
  • Ensured compliance with all applicable laws regarding health, safety, environment protection standards and regulations.
  • Followed established procedures for safely operating machinery while adhering to company policies at all times.
  • Performed preventative maintenance on equipment, including greasing, oiling, servicing engines and changing filters.
  • Conducted regular inspections of work area for hazardous conditions that could impact safe operation of equipment.

Operations Manager

Texas Western Hospitality
Abilene, TX
04.2011 - 10.2013
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Maintained accurate inventory records to track stock levels and minimize costs.

Education

General Studies

Cisco Jr College
Abilene, TX

Business Management

McMurry University
Abilene, TX

Skills

  • Telephone sales
  • Organized and meticulous
  • Rapport building
  • Exceptional customer service
  • Opportunity identification
  • Payment processing
  • Customer relationship management
  • FLUENT IN SPANISH
  • Consultative sales approach

Timeline

Inside Sales Representative

United Rentals
05.2018 - Current

Location Manager

Tex-Oma Builders Supply
06.2016 - 05.2018

Branch Manager

Noble Finance
02.2016 - 05.2016

Equipment Operator

Pro Petro Services
10.2013 - 08.2015

Operations Manager

Texas Western Hospitality
04.2011 - 10.2013

General Studies

Cisco Jr College

Business Management

McMurry University

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Richard Lara