Richard Lee
Forney ,TX
Summary
Self-motivated individual seeking a position with a successful, fast-paced, and forward thinking organization, where I can grow in my current skill set as well as develop new skills.
Overview
7
7
years of professional experience
Work History
OCCR Production Ground - Senior
Oak Cliff Coffee Roasters
09.2021 - Current
- Liaised with production manager, suppliers and vendors to support production needs.
- Coordinated with production team to support productivity targets and deadline management.
- Collaborated with production team to support effective resource allocation.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Performed general equipment maintenance and repair to minimize downtime.
- Collaborated with other departments to optimize production workflows.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Inspected finished products for quality and adherence to customer specifications.
Senior Barista
Davis Street Espresso
09.2021 - Current
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Monitored customer feedback to improve barista performance and customer service.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Sales Assistant
Bloomfield Homes
02.2021 - 09.2021
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Gathered and prepared sales materials in preparation for sales meetings.
Nutrition Assistant II
CHI Franciscan St. Francis Hospital
06.2018 - 08.2020
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Provided support to individuals with special dietary need to meet unique nutritional requirements.
- Collaborated with healthcare professionals to provide optimal nutritional care for patients.
- Monitored food safety and sanitation standards in food service areas.
Worship Leader
Family Life Community Church
07.2016 - 08.2020
- Supported pastor in discerning and meeting spiritual needs and helped church members and guests develop sense of belonging.
- Recruited volunteers for choirs and worship teams.
- Performed as versatile vocalist and instrumentalist to support inspirational worship services.
- Coordinated music and special vocals for worship services.
- Held worship team accountable for facilitating God-inspired worship and continually encouraged, equipped and empowered volunteers.
- Led and inspired worship team members and guided team in following church processes, guidelines and mission.
- Set up PowerPoint presentations with lyrics for congregation.
- Interacted with local community, building relationships with civic organizations and other churches.
Education
No Degree - Communications
Highline College
Des Moines, WAHigh School Diploma -
Decatur High School
Federal Way, WA06.2014
Skills
Time Management
Active listening skills
Leadership
Planning
Communication and Interpersonal skills
Problem Solving
Volunteer Experience
BACK TO SCHOOL BASH | MUSTANG CREEK COMMUNITY CHURCH
- Provided and gave out school supplies, clothes, and resources for students going into the new school year
INTERNSHIP | FAMILY LIFE COMMUNITY CHURCH
- Serving in local church leadership under the direct supervision of senior pastor with material by John Maxwell’s “21 irrefutable law of leadership.”
YOUTH GROUP | FLCC/MCCC
- Actively serve in local church youth groups. Instilling faith and spiritual growth through present connection amongst students.
SEATTLE STREET MINISTRY | FAMILY LIFE COMMUNITY CHURCH
- Serve and provide food and clothing to homeless in Seattle.
SOUP KITCHEN | THE TACOMA RESCUE MISSION
- Serve to the homeless and impoverished members of Tacoma hot meals.
- Kept cleanliness in kitchen in setup and tear down.
FOOD GIVING | APARTMENT LIFE
- Aided in serving produce, groceries, and meals to families in apartment complex through Apartment Life
Timeline
OCCR Production Ground - Senior
Oak Cliff Coffee Roasters
09.2021 - Current
Senior Barista
Davis Street Espresso
09.2021 - Current
Sales Assistant
Bloomfield Homes
02.2021 - 09.2021
Nutrition Assistant II
CHI Franciscan St. Francis Hospital
06.2018 - 08.2020
Worship Leader
Family Life Community Church
07.2016 - 08.2020
No Degree - Communications
Highline College
High School Diploma -
Decatur High School
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