Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Sales Intern
The Commencment Group
04.2023 - Current
Coordinated with organizers for smooth booth set-up at commencement events.
Provided top-notch customer service, helping customers choose and customize items.
Ensured a steady supply of fresh flowers and varied decorations.
Shift Lead
Jersey Mikes
11.2021 - Current
Maintained high service standards, ensuring adherence to company guidelines.
Resolved customer complaints, turning negative experiences into positive outcomes.
Delegated tasks effectively, optimizing productivity, and maintaining a positive work environment.
Team Member
Chick-Fil-A
06.2019 - 08.2021
Operated restaurant functions in a fast-paced environment to ensure customer satisfaction
Committed 15-20 hours per week during academic year and 30-40 hours per week during summer season
Collaborated in team environment requiring efficiency and coordination between team members.
Senior Data Scientist/Algo Solution PIC at Daraz Group (Alibaba Group - Alibaba International Digital Commerce Group)Senior Data Scientist/Algo Solution PIC at Daraz Group (Alibaba Group - Alibaba International Digital Commerce Group)