Richard Lien
Middleton,ID
Summary
Dedicated truck driver with a clean MVR and strong work ethic, previously with US Express. Proven track record in optimizing routes for fuel efficiency and enhancing customer satisfaction through effective communication. Skilled in safe driving practices and vehicle maintenance, consistently achieving on-time deliveries while adhering to safety regulations.
Overview
13
13
years of professional experience
Work History
Truck Driver
Gw Nobel
02.2020 - 03.2022
- Documented delivery logs and maintained accurate records of shipments.
- Assisted in training new drivers on operational procedures and safety protocols.
- Implemented best practices for vehicle maintenance, enhancing reliability and performance.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Collaborated with team members to streamline processes and improve overall efficiency.
Truck Driver
US Express
03.2021 - 06.2021
- Operated and maintained commercial vehicles in compliance with safety regulations.
- Conducted pre-trip inspections to ensure vehicle readiness and safety standards.
- Managed route planning to optimize fuel efficiency and delivery schedules.
- Communicated effectively with dispatch to coordinate timely deliveries.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Operated with safety and skill to avoid accidents and delays.
- Participated in safety meetings, contributing to a culture of continuous improvement in operations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
Truck Driver
BWC
03.2017 - 05.2019
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Contributed to culture of safety, participating actively in safety meetings and trainings.
- Reduced downtime by promptly reporting and addressing maintenance issues.
- Reduced fuel consumption by implementing efficient driving routes.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
- Enhanced team morale with positive attitude and strong work ethic during long hauls.
- Enhanced safety by conducting regular vehicle inspections and routine maintenance.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Completed preventive maintenance checks and basic repairs to vehicles.
Truck Driver
PAM Transport
07.2016 - 04.2017
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Improved on-time delivery rates with meticulous planning and time management.
- Streamlined route planning to accommodate last-minute changes, ensuring no delay in deliveries.
- Strengthened relationships with clients by providing exceptional service and timely communication.
- Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
- Improved fuel efficiency, adopting eco-friendly driving practices.
- Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed routine maintenance on truck to keep in working order.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Documented delivery logs and maintained accurate records of shipments.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Operated and maintained commercial vehicles in compliance with safety regulations.
- Conducted pre-trip inspections to ensure vehicle readiness and safety standards.
- Managed route planning to optimize fuel efficiency and delivery schedules.
- Communicated effectively with dispatch to coordinate timely deliveries.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Operated with safety and skill to avoid accidents and delays.
- Participated in safety meetings, contributing to a culture of continuous improvement in operations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
Housekeeper
Kings Daughter Medical Center
02.2009 - 07.2016
- Supervised daily cleaning operations to maintain high standards of hygiene and organization.
- Trained and mentored new staff on efficient housekeeping techniques and protocols.
- Implemented inventory management systems for cleaning supplies, ensuring timely restocking.
- Developed customized cleaning schedules based on client preferences and facility requirements.
- Conducted regular inspections to uphold cleanliness standards and address maintenance issues promptly.
- Collaborated with management to enhance workflow processes, improving overall service delivery efficiency.
- Resolved guest complaints effectively, contributing to positive customer experiences and satisfaction ratings.
- Maintained accurate records of cleaning activities, reporting discrepancies or issues as needed.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
Education
Computers, Communication. -
Everest Institute
Cross Lanes, Wv03.2006
Skills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Dependable and reliable
- Attention to detail
- Equipment operation
- Materials transport
- Customer-oriented
- Basic computer literacy
- Flexible schedule availability
- Clean MVR
- Physical stamina and strength
- Heavy lifting
- Adherence to regulations
Timeline
Truck Driver
US Express
03.2021 - 06.2021
Truck Driver
Gw Nobel
02.2020 - 03.2022
Truck Driver
BWC
03.2017 - 05.2019
Truck Driver
PAM Transport
07.2016 - 04.2017
Housekeeper
Kings Daughter Medical Center
02.2009 - 07.2016
Computers, Communication. -
Everest Institute