Summary
Overview
Work History
Education
Skills
Timeline
Generic

RICHARD LOPEZ

Rockville Centre,NY

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

24
24
years of professional experience

Work History

Inside Sales Manager

Mattress Firm (eCommerce Division)
02.2019 - Current
  • Hired, trained and developed a high-performing team of Supervisors and 80+ phone and chat sales representatives.
  • Boosted profits through strategic and effective supervision of entire sales department.
  • Increased sales revenue by implementing effective inside sales strategies and techniques.
  • Solved complex problems to increase sales effectiveness and streamline business direction.
  • Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
  • Exceeded sales goals through effective time management and resource allocations.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Developed sales strategy based on research of consumer buying trends and market conditions.


President/Founder

National Association of Professional and Executive Women
09.2006 - 12.2018
  • Managed business finances, including paying vendors and suppliers for products services rendered.
  • Increased sales volume and conversion through development of a scripted sales process called "rebuttal-benefit-close".
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.
  • Developed and implemented a comprehensive inside sales agent training program.
  • Optimized the NAPEW website and the main company blog to boost traffic to the sites.
  • Researched public perception of products and services and used information gathered to guide strategy development.
  • Directed targeted marketing efforts that introduced new products and promoted product visibility.

VP of Sales and Operations

Cambridge Publishing Group
01.2000 - 09.2006
  • Managed, trained and developed the inside sales team from 3 agents to over 100 in three years.
  • Lead a team of over 100 sales reps and over 30 administrative staff.
  • Developed a comprehensive training program for new sales associates.
  • Oversaw daily office operations for staff of over 155 employees.
  • Managed sales teams effectively, providing clear goals and performance feedback to drive success.
  • Lead design and review sessions with technical and business staff.
  • Translated business priorities into implementable actions.

Education

Bachelor of Arts - Business Administration

Adelphi University
Garden City, NY

Skills

  • Highly organized
  • Top-rated sales performance
  • Excellent listening skills
  • Consultative selling expert
  • Skilled Negotiator
  • One call close expert
  • Long-term business planning and execution
  • Team building expertise
  • Strategic objective execution
  • Process improvement
  • Internet marketing
  • Critical and creative thinking
  • Employee recruiting
  • Marketing and advertising
  • Hiring, training and supervision
  • Operations management
  • Public speaking talent
  • Customer retention
  • Empowering high-performing sales teams
  • Advanced training and expertise in CRM-Customer Relationship Management Software

Timeline

Inside Sales Manager

Mattress Firm (eCommerce Division)
02.2019 - Current

President/Founder

National Association of Professional and Executive Women
09.2006 - 12.2018

VP of Sales and Operations

Cambridge Publishing Group
01.2000 - 09.2006

Bachelor of Arts - Business Administration

Adelphi University

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