Richard Lull
Fenton,MI
Summary
Customer-oriented Store Manager offering over 15 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
19
19
years of professional experience
Work History
Store Manager
Martin's Do-it Best Hardware
South Lyon, MI
04.2013 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Prepared monthly reports on sales figures, expenses, profits.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Headed up Margin Master Strategic Pricing Program performing regular price checks to ensure competitive pricing and profitability.
Store Director-Senior Manager
Village Ace Home and Hardware Stores
Rochester, MI
11.2008 - 07.2011
- Oversaw product mix and Inventory levels for 5 store chain.
- Initiated effective Min/Max system for proper Inventory control.
- Applied key merchandising techniques directly improving store profitability within first year of acquisition.
Store Director
Village Ace Home and Hardware Stores
Clarkston, MI
04.2007 - 11.2008
- Created Never Outs product list for 5 store chain.
- Developed Endcap, wing rack, clip strip program resulting in higher impulse sales outcomes.
- Initiated cycle count schedule and store map directly increasing better product turns for maximum profitability.
Store Manager
Ace Corporate Stores
Detroit, MI
04.2005 - 04.2007
- Maintained high level of profitability matching or beating higher volume stores throughout organization.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Coordinated new merchandising projects at store level developing key techniques for use in both corporate stores as well as franchised locations.
- Implemented new and improved purchasing procedures achieving high level of inventory control.
- Prepared monthly reports on sales figures, expenses, profits.
Education
Associate of Applied Science - Retail Business Management
Monroe Community College
Rochester, NYSkills
- Customer Service Management
- Team Development
- Project Management
- Promotional Planning
- Operations Management
- Retail Inventory Management
- Employee Training
- Store Merchandising
- Inventory Control
- Marketing and Promotions
- Employee Scheduling
- Budgeting and Cost Control
- Problem-Solving
- Recruiting and Hiring
- Operations
Timeline
Store Manager
Martin's Do-it Best Hardware
04.2013 - Current
Store Director-Senior Manager
Village Ace Home and Hardware Stores
11.2008 - 07.2011
Store Director
Village Ace Home and Hardware Stores
04.2007 - 11.2008
Store Manager
Ace Corporate Stores
04.2005 - 04.2007
Associate of Applied Science - Retail Business Management
Monroe Community College
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