Summary
Overview
Work History
Education
Skills
Tech Training
Timeline
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Richard Lyon

Blooming Prairie,Minnesota

Summary

Seasoned full-stack software engineer: A complex-problem-solver with a driven and analytical mindset who is dedicated to achieving demanding development objectives on tight schedules. Always willing to take on added responsibilities to meet team goals; able to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude.

Overview

28
28
years of professional experience

Work History

Contractor

OptumRx/B2E Associate & Consultant York Solutions
11.2022 - 10.2023
  • Was placed on an L3 internal tech support team at OptumRx (UnitedHealth Group) under contract with York after completing York’s training program
  • Used Dynatrace, Splunk, Zabbix, and Postman to find causes of infrastructure, site, and API issues; used OpenLens to assess and address problems with Kubernetes and OpenShift pods; created and worked on trouble tickets through the ServiceNow digital workflow system.

Full-Stack Software Engineer - Owner/Consultant

RJ Lyon Consulting & Development
12.2001 - 11.2022
  • 50,000+ hours of ColdFusion, JavaScript, HTML/CSS, SQL, database, & Web/UI design/development experience
  • Consistently met client expectations by delivering scalable solutions that addressed each client’s specific business requirements on time and on budget
  • Functioned as Webmaster and lead developer (both creative and technical) for nearly five years for rssc.com, the official site of Radisson Seven Seas Cruises (now Regent Seven Seas Cruises); worked one-on-one with client to determine needs and create use cases; designed the site, wrote the business and technical requirements, built the database (Oracle, then SQL Server), and wrote the ColdFusion code and SQL queries; developed creative elements
  • Site won several awards, including the platinum award from the Hospitality Sales & Marketing Association International and “Best of the Web” from About.com
  • Designed & built sites for dozens of clients (300+ sites); work included database-driven systems that provide a broad range of interactivity (forms, searches, secure accounts, carts, learning systems, etc.) plus track leads, quotes, orders, and many other types of mission-critical data, and allow all site content to be maintained through my custom-built content management systems
  • A mini-portfolio of work examples: rjlyonconsulting.com.

Systems Analyst/Developer

Carlson Marketing Group
04.1996 - 12.2001
  • Multi-tasked across many functions and roles to meet deadlines and expectations – including providing tech support when needed – leading to being promoted quickly from associate programmer up to systems analyst
  • Developed websites using ColdFusion, SQL, JavaScript, HTML, and CSS for large clients such as Oracle, Ford, Hewlett-Packard, British Airways, and Sony; managed both internal and external projects, including employee incentive programs and large and small client sites
  • Designed new interface/layout/navigation schemes and creative elements; redesigned interfaces and layouts; enhanced user experience by implementing responsive web design and optimizing site performance; created style guides and other requirements documentation
  • Often worked directly with clients to determine needs, identify goals, create use cases, develop logos and creative elements, etc.; wrote estimates, design/specification documents, business requirements documents, and usability test plans
  • Provided technical and design/creative training to piers in informal and semi-formal training sessions
  • Received 54 pier-to-pier and manager-to-employee “Bravo” recognition certificates.

Education

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Skills

  • ColdFusion
  • SQL Server
  • HTML/CSS
  • JavaScript
  • XML
  • Docker
  • Adobe Photoshop
  • Java
  • TypeScript
  • Angular
  • MVC
  • Dynatrace
  • Git
  • JSON
  • UI
  • ECommerce
  • CMS
  • REST
  • Scrum
  • Web Services
  • Bootstrap
  • Maven
  • Business Requirements
  • Test Cases
  • SDLC
  • APIs
  • OpenLens
  • Postman
  • Splunk
  • Zabbix
  • MySQL
  • Oracle
  • PostgreSQL
  • NodeJS
  • UNIX
  • IRIX
  • IIS
  • Solaris
  • Adobe Illustrator
  • LoadRunner
  • Visual Studio
  • Eclipse
  • MS Access/Teams/Office Suite
  • IntelliJ IDEA
  • Copilot
  • Azure
  • Superb oral and written communication skills
  • Excellent attention to detail
  • Natural figure aptitude, problem-solving adeptness, & superior analytical ability
  • Exceptional capacity for inductive and deductive reasoning
  • Extraordinarily-fast uptake, assimilation, and practical application of new information
  • Management abilities and experience: supervisory, training, and project management
  • Strong organizational and time management skills

Tech Training

  • York full-stack software development program (Java, TypeScript, and Angular - MVC)
  • Mini Master of Software Design and Development
  • Web Development Project Management
  • Additional certificates: Keane Productivity & Project Management, Specifying Client Requirements Using Best Business Requirements Practices (IAG Methodology), Defining Software Requirements Using Best Business Requirements Practices (IAG Methodology), Data Modeling & Table Design, Object Technology Concepts & Design, Implementing a Database in SQL Server 7.0, Programming with JavaScript, Fast Track to ColdFusion, Advanced ColdFusion Development, Supporting Microsoft Windows NT 4.0 - Core Technologies, Supporting Microsoft Windows NT 4.0 - Enterprise Technologies, Administering Microsoft Windows NT 4.0, The Art of Visual Interface Design, IRIX System Administration, Fundamentals of the UNIX System, Oracle & SQL
  • Plus, Microsoft Access Advanced Queries & Reports

Timeline

Contractor

OptumRx/B2E Associate & Consultant York Solutions
11.2022 - 10.2023

Full-Stack Software Engineer - Owner/Consultant

RJ Lyon Consulting & Development
12.2001 - 11.2022

Systems Analyst/Developer

Carlson Marketing Group
04.1996 - 12.2001

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Richard Lyon