Richard Mace
Bella Vista,AR
Summary
Skilled BMW Service Technician with significant experience in diagnosing and repairing vehicles to maintain optimal performance. Demonstrated strengths include keen problem-solving abilities, advanced knowledge of BMW-specific systems, and customer service skills. In past roles, have consistently improved workshop efficiency and maximized customer satisfaction through high-quality service. Current Bmw master elite and ASE Master Certification
Overview
21
21
years of professional experience
Work History
BMW Service Technician
Niello bmw
Sacramento, California
03.2008 - 11.2023
- Maintained certifications and completed training on systems and components.
- Communicated regularly with service advisors about customer concerns and repairs.
- Ensured that all necessary documents were completed accurately prior to releasing vehicles back to customers.
- Identified faults in electrical systems such as wiring harnesses and connectors.
- Utilized specialized tools to troubleshoot complex issues on BMWs.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Completed repairs and maintenance actions based on BMW guidelines.
- Conducted regular inspections of vehicles for preventive maintenance needs.
BMW Service Technician
Critz bmw
Savannah , GA
10.2002 - 02.2009
- Followed all safety protocols while servicing BMW vehicles according to industry standards.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
Education
Bmw STEP Training Program
Fremont, CA08-2002
Automotive
WyoTech
Laramie, WY12-2001
Solano Community College
Fairfield, CA01-2000
High School Diploma -
Will C Wood High School
Vacaville, CA06-1998
Skills
- Advanced diagnostics
- Wheel alignment
- Hybrid technology
- Troubleshooting
- Electrical troubleshooting
- Electric car troubleshooting
Timeline
BMW Service Technician
Niello bmw
03.2008 - 11.2023
BMW Service Technician
Critz bmw
10.2002 - 02.2009
Bmw STEP Training Program
Automotive
WyoTech
Solano Community College
High School Diploma -
Will C Wood High School