Richard Macey
Woodstock
Summary
Dynamic Student Nurse brings strong academic performance and willingness to learn. Eager to build upon success in areas such as patient care and wound care clinical skills. Noted for attention to detail, work ethic, and team mindedness.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Overnight Freight Associate
The Home Depot-Woodstock
Woodstock, GA
07.2023 - Current
- Unloaded and processed high-volume freight shipments using conveyors, pallet jacks, and forklifts to ensure timely restocking of merchandise across multiple departments.
- Managed inventory flow from receiving to sales floor while maintaining organization of overstock and overhead storage areas.
- Collaborated with overnight team members to complete freight assignments within strict timeframes before store opening.
- Enhanced customer service during early store hours by locating merchandise and recommending alternative solutions, contributing to positive customer satisfaction and repeat business.
Customer Service Representative
Synergy Benefits
Atlanta, GA
02.2019 - 01.2021
- Managed employee benefits enrollment and terminations for multiple client organizations, ensuring accuracy in medical billing and compliance with federal continuation coverage requirements.
- Coordinated medical, dental, vision, and life insurance enrollments while maintaining strict confidentiality of protected employee information.
- Resolved complex billing discrepancies and eligibility issues through detailed account review and direct communication with insurance carriers and clients.
- Handled high call and email volume, delivering professional support to employees navigating benefit changes, life events, and termination transitions.
- Educated employees on benefits options and continuation coverage processes, improving understanding and reducing billing errors.
Training & Development Supervisor
United States Marine Corps
Beaufort, SC
06.2011 - 06.2018
- Published weekly statistical data for 550 personnel utilizing Microsoft Excel to identify areas of improvement briefed weekly to organization leadership. Reported all training deficiencies directly to all organizational leadership providing adequate time for a steady increase in a required calendar year and fiscal year training.
- Communicated with department leadership and through electronic mail, about events, their personnel could participate to receive additional training and improving performance within their workspace.
- Improved government shared websites by adding calendar events and publishing documents for all personnel within organization to access for planning and scheduling upcoming training events.
- Organized classes for 280 personnel and provided multiple instructors, resources, and visual training through PowerPoint and group discussions. Provided leadership with over 50 percent of its required calendar year training in one work day.
Air Traffic Control Specialist
Usmc/Usmcr-Various Global Locations
Beaufort, SC
06.2009 - 06.2018
- Supervised a crew of 10 personnel in daily Air Traffic Control operations for 2000 hours resulting in no incidents. Coordinated and directed flow of Air Traffic Control within the Kadena, Ground Controlled Approach (GCA) Airspace. Contributed radar assistance and priority to aircraft in emergency situations.
- Supplied daily briefings to control watch tower team on weather conditions, traffic, equipment readiness, and special evolution to maintain personnel functioned at 100% operational readiness.
- Supervised 6 FAA flight inspections of the Kadena GCA radar equipment resulting in a inspection and continuation of Kadena GCA operations.
- Qualified 30 Radar Data personnel and 28 Final Control personnel while working as the Air Traffic Control Specialist for Kadena, GCA.
- Issued clearance and control instructions to aircraft operating under approach control jurisdiction.
- Received and relayed aircraft movement data, prepared and posted flight progress strips, operated the Flight Data Input/Output (FDIO) and the Automated Terminal Information System (ATIS) equipment.
Education
Some college -
High school diploma or GED - undefined
Bachelor of Science - Nursing
Herzing University-Atlanta
GA08.2026
Associate's degree - Health Science
Georgia State University-Alpharetta
GA06.2021
Skills
- Supervising experience
- Leadership Training
- Microsoft Office
- Training
- Supervising
- Managing SKUs - SKUs managed (More than 1M SKUs)
- Freight Experience
- Leadership
- Stocking - Stocking experience (3-5 years)
- Security
- Forklift
- Customer service
- Teaching
- Public Speaking
- Nursing assessments
- Patient care
- Infection control
- Medication administration
- Pain assessment
- Vital signs monitoring
Certification
- Forklift Certification January 2024 to June 2026
- BLS Certification
- Driver's License
ADDITIONAL INFORMATION
- Leadership, management, oral and written communication, and interpersonal skills. Thrive in both independent and collaborative work environments. Skilled at developing and cultivating key relationships and establishing effective collaborations
- Motivated Learner: Demonstrated ability to assimilate to new ideas, concepts, methods, and technologies. Dedicated and innovated team builder with a superior work ethic
- TECHNICAL SKILLS Software: Microsoft Office, Access, Word, Excel, PowerPoint, OneNote, Outlook, Project, SharePoint Operating Systems: Mac / Microsoft Windows Forklift Operator
Timeline
Overnight Freight Associate
The Home Depot-Woodstock
07.2023 - Current
Customer Service Representative
Synergy Benefits
02.2019 - 01.2021
Training & Development Supervisor
United States Marine Corps
06.2011 - 06.2018
Air Traffic Control Specialist
Usmc/Usmcr-Various Global Locations
06.2009 - 06.2018
High school diploma or GED - undefined
Bachelor of Science - Nursing
Herzing University-Atlanta
Associate's degree - Health Science
Georgia State University-Alpharetta