Richard Maciag
Rutherford
Summary
Dynamic and results-driven Owner and Pharmacist in Charge at Allstar Pharmacy, adept at enhancing customer engagement and optimizing operations. Proven expertise in relationship building and market trend analysis, leading to significant growth opportunities. Skilled in staff management and regulatory compliance, ensuring exceptional service delivery and operational excellence.
Overview
33
33
years of professional experience
Work History
Owner / Pharmacist in Charge
Allstar Pharmacy
04.2012 - Current
- Developed business strategies to enhance customer engagement and retention
- Managed day-to-day operations to ensure efficient workflow and service delivery
- Created marketing materials to promote products and services effectively
- Analyzed market trends to identify new opportunities for growth
- Established relationships with suppliers to negotiate favorable terms
- Oversaw inventory management processes for optimal stock levels
- Trained staff on operational procedures and customer service excellence
- Managed day-to-day business operations.
Oncology Research Pharmacist
HackensackUMC
03.1992 - 04.2012
- Dispensed medications accurately and efficiently, ensuring patient safety and adherence to regulatory standards.
- Consulted with healthcare providers to optimize medication therapy management and resolve drug-related issues.
- Educated patients on medication usage, potential side effects, and lifestyle modifications for improved health outcomes.
- Monitored patient profiles for drug interactions, allergies, and contraindications to enhance safety protocols.
- Led pharmacy team in implementing new workflows that improved efficiency in prescription processing and inventory management.
- Collaborated with multidisciplinary teams to establish comprehensive treatment plans tailored to individual patient needs.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Mentored pharmacy students and interns, contributing to development of future healthcare professionals.
- Enhanced patient understanding of medication usage and potential side effects with clear, empathetic communication.
- Developed comprehensive drug information database, aiding in quick resolution of medication-related queries.
- Reduced medication errors through rigorous adherence to pharmacy protocols and continuous staff training.
- Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
- Educated patients on proper medication use.
- Counseled patients regarding proper intake of medications.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Managed drug and supply inventories.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Performed technical processes required to dispense medications to patients.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Supervised and coached team of pharmacy technicians and trainees.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Completed accurate cycle counts, inventory management and will-calls for customers.
Education
Bachelor In Architectural Science - Pharmacy
Rutgers University College of Pharmacy
Piscataway, NJ05.1990
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Business management
- Project estimating
- Staff management
- Marketing
- Team oversight
- Staff hiring
- Business administration
- Employee development
- Contract management
- Cost reduction
- Budget development
- Regulatory compliance
- Budget administration
- Human resource management
- Human resources
- Quality management systems
- Capital pursuit
- Supply chain optimization
- Market trend awareness
- Accounting expertise
- Profit and loss analysis
- Profit and loss
Languages
Polish
Native or Bilingual
Timeline
Owner / Pharmacist in Charge
Allstar Pharmacy
04.2012 - Current
Oncology Research Pharmacist
HackensackUMC
03.1992 - 04.2012
Bachelor In Architectural Science - Pharmacy
Rutgers University College of Pharmacy
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