Richard Maki
Lake Placid,FL
Summary
Dedicated Commercial Flooring Sales with 30 years of experience. Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
22
22
years of professional experience
Work History
Account Manager
Randall Construction
Orlando, FL
12.2020 - Current
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Liaised with external customers and internal departments to provide and gather information enabling customer requirements to be met.
- Managed book of business to maintain positive relationships and make effective financial or client-related decisions.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Devised strategies to perform at required goal level and achieve monthly quota. Sales growth of 20% each year.
Account Manager
Diverzify Flooring
Tampa, Fl.
11.2020 - 12.2021
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Educated clients on new products or services to increase customer engagement with brand.
- Listened attentively to client feedback to create stronger relations and shape business growth by 20%.
Account Manager, Commercial Sales and Distribution
Nonn, Floor
FT. Myers, FL.
05.2015 - 11.2020
- Motivated sales team to meet and exceed sales goals
- Traveled to different companies to negotiate large sales and contracts
- Mentored junior sales staff
- Set production goals to exceed budget expectations
- Provided extensive leadership by effectively communicating strategic goals and plans
- Collaborated with local companies to ensure their needs were being met
- Planned, coordinated and implemented commercial sales functions and processes
- Responded to customer feedback in professional and constructive way.
- Managed 5 Top 20 Builders in state.
Commercial Sales Manager
Ciano Floor Covering
Ft. Myers, FL
01.2013 - 05.2015
- Planned, coordinated and implemented commercial sales functions and processes
- Analyzed sales data and developing strategies and action plans
- Collaborated with local companies to ensure their needs were being met
- Provided local market insight and identified trends
- Visited customer locations to determine needs, set up contracts and provide training
- Consistently hit and exceeded sales goals by 20%.
Commercial Sales Manager
Shoreline Flooring Supplies
Fort Myers, FL
02.2009 - 01.2013
- Increased company profit by 20% through upselling packages to corporate groups
- Provided local market insight and identified trends
- Set production goals to exceed budget expectations
- Recruited, hired and retained top talent who brought exceptional expertise to sales department
- Visited customer locations to determine needs, set up contracts and provide training
- Led customer product implementations
- Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
Vice President
Avalon Flooring
Ft. Myers, FL
10.2001 - 12.2008
- Developed strategic initiatives based upon company objectives aimed at accelerating growth
- Provided extensive leadership by effectively communicating strategic goals and plans
- Traveled to different companies to negotiate large sales and contracts
- Ensured contractual obligations were fulfilled
- Motivated sales team to meet and exceed sales goals
- Delivered high level of service to clients to both maintain and extend relationships for future business opportunities
- Managed book of business worth $36 mil across 9 accounts
- Consistently hit and exceeded sales goals yearly.
Education
Associate of Arts - Business Administration And Management
University of Minnesota - Duluth
Duluth, MN05.1978
Skills
- Teamwork and Collaboration
- Lead Generation
- CRM Software
- Microsoft Office
- Opportunity Identification
- Strategic Account Planning
- Qualifying Leads
Timeline
Account Manager
Randall Construction
12.2020 - Current
Account Manager
Diverzify Flooring
11.2020 - 12.2021
Account Manager, Commercial Sales and Distribution
Nonn, Floor
05.2015 - 11.2020
Commercial Sales Manager
Ciano Floor Covering
01.2013 - 05.2015
Commercial Sales Manager
Shoreline Flooring Supplies
02.2009 - 01.2013
Vice President
Avalon Flooring
10.2001 - 12.2008
Associate of Arts - Business Administration And Management
University of Minnesota - Duluth
Similar Profiles
Jangelo ColandreaJangelo Colandrea
Electrician at Randall ConstructionElectrician at Randall Construction
Henry Pope IIIHenry Pope III
Laborer at Randall ConstructionLaborer at Randall Construction
Luis AbramsLuis Abrams
VP of Operations at Randall ConstructionVP of Operations at Randall Construction
Sharneesia MulliganSharneesia Mulligan
CNA - Certified Nursing Assistant at THE PALMS OF SEBRINGCNA - Certified Nursing Assistant at THE PALMS OF SEBRING
Jennifer GreenJennifer Green
Retail Banker at TD BankRetail Banker at TD Bank