Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Maldonado

Austin

Summary

Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Customer-focused Furniture Installer with positive attitude and strong relationship building skills. Detail-oriented and well-trained in reading specifications, drawings and instructions.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Multi-talented Project Coordinator successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver. Provides excellent communication, planning and decision-making skills.

Highly skilled Warehouse Manager with background in overseeing all aspects of warehouse operations, from inventory management to shipping logistics. Possess strong leadership skills and ability to optimize operational efficiency. Demonstrated success in implementing process improvements that enhance productivity and reduce costs. Known for fostering teamwork and maintaining high levels of employee morale.

Overview

22
22
years of professional experience
2002
2002
years of post-secondary education

Work History

Project Coordinator

Environments Plus
Austin
11.2025 - Current
  • Coordinated project schedules and timelines for various client initiatives.
  • Facilitated meetings between team members and stakeholders for project updates.
  • Managed project documentation and ensured compliance with company standards.
  • Developed communication materials to inform clients about project progress.
  • Assisted in resource allocation and logistics for project execution.
  • Monitored project budgets and tracked expenditures throughout the lifecycle.
  • Collaborated with cross-functional teams to align objectives and deliverables.
  • Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
  • Provided direction, guidance and support to team members throughout the duration of projects.
  • Assessed, monitored and reported on work progression.
  • Coordinated with department leads to identify and outline solutions to client-specified challenges.
  • Managed communication channels between various teams involved in the execution of complex projects.
  • Collaborated with internal teams to develop project solutions resulting in on-time execution.
  • Developed and maintained project plans, schedules and budgets to ensure successful completion of projects.
  • Conferred with project personnel to identify and resolve problems.

Warehouse Lead

Environments Plus
Austin
12.2024 - 11.2025
  • Supervised daily warehouse operations and ensured compliance with safety protocols.
  • Coordinated team schedules to optimize workflow and maintain productivity.
  • Trained new staff on equipment use and standard operating procedures.
  • Conducted regular inspections to maintain equipment functionality and safety standards.
  • Collaborated with other departments to streamline shipping and receiving processes.
  • Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
  • Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
  • Staged and sorted products for loading.
  • Used computer and company software to enter shipment and inventory records.
  • Loaded and unloaded trailers with care and efficiency.
  • Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
  • Performed cycle counts to verify physical stock against system-generated data.
  • Maintained inventory records with timely updates.
  • Facilitated communication between managers and staff regarding operational procedures and policies.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Protected company inventory by maintaining and organizing storage areas.
  • Packaged finished products for shipping by shrink-wrapping, boxing, and labeling.
  • Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
  • Investigated discrepancies in inventory counts in order to resolve any discrepancies quickly.
  • Resolved any customer service issues related to orders picked up from the warehouse.
  • Reviewed work orders to determine work assignments and material and equipment needs.
  • Palletized boxes to increase movement and shipment efficiency.
  • Scanned products to provide accurate tracking within warehouse management system.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Used digital database to keep records of units and stock moved.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.

Warehouse Manager

Core Office Interiors
Austin
02.2024 - 12.2024
  • Oversaw daily warehouse operations and ensured efficient workflow management.
  • Coordinated inventory management and optimized stock levels across all areas.
  • Trained and mentored staff on safety protocols and operational best practices.
  • Managed shipping logistics to ensure timely delivery of office furniture products.
  • Utilized warehouse management systems for tracking inventory and order processing.
  • Collaborated with sales teams to align inventory with client demands and needs.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Operated forklifts to fill or empty overhead spaces.
  • Established and maintained good relations with customers, vendors, and transport companies.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Prepared inventory for shipment by attaching tags and labels.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.

Office Furniture Installer

LVG Installations
Austin
01.2019 - 02.2024
  • Checked finished products against blueprints or design specifications prior to delivery.
  • Assisted Lead Installer with loading orders into delivery truck.
  • Worked closely with team members to ensure timely completion of projects.

Operations Manager

Texas Office Products (TOPS)
Austin
02.2012 - 03.2017
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Collaborated with team leaders on quality audits.
  • Published customer satisfaction results from feedback forms and correspondence.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Responded to information requests from superiors, providing specific documentation.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Conducted employee observations and documented findings.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Tracked and replenished inventory to maintain par levels.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Controlled departmental facilities use and approved requests for repairs or improvements.
  • Contributed to proposal and contract development, negotiations and meetings.
  • Analyzed, compiled and presented statistical, financial, and production processing reports to senior leadership.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Formed and sustained strategic relationships with clients.
  • Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
  • Crafted operations best practices using audits and project management team feedback.
  • Performed cost analysis for various projects to determine budget requirements.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Collected customer fees, managed refunds, and provided complete sales documentation.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Addressed customer concerns with suitable solutions.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
  • Supported accident investigations and prepared related paperwork.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Managed scheduling, training and inventory control.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Built strong operational teams to meet process and production demands.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated with others to discuss new opportunities.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Understood and followed oral and written directions.

Operations Manager

Office Furniture Now!
Austin
02.2009 - 03.2012
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Collaborated with team leaders on quality audits.
  • Published customer satisfaction results from feedback forms and correspondence.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Responded to information requests from superiors, providing specific documentation.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Conducted employee observations and documented findings.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Tracked and replenished inventory to maintain par levels.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Enforced federal, state, local and company rules for safety and operations.
  • Controlled departmental facilities use and approved requests for repairs or improvements.
  • Contributed to proposal and contract development, negotiations and meetings.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Analyzed, compiled and presented statistical, financial, and production processing reports to senior leadership.
  • Created company handbook to document corporate policies and procedures.
  • Conducted periodic assessments to evaluate company's financial performance.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Formed and sustained strategic relationships with clients.
  • Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
  • Crafted operations best practices using audits and project management team feedback.
  • Performed cost analysis for various projects to determine budget requirements.
  • Created detailed reports on the performance of individual departments within operations.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Resolved challenges associated with company websites, vendors, and telecoms.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Addressed customer concerns with suitable solutions.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
  • Supported accident investigations and prepared related paperwork.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored resource use to achieve set goals within budget constraints.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Managed scheduling, training and inventory control.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Engaged with existing and potential clients to gain insight into needs.
  • Built strong operational teams to meet process and production demands.
  • Hired and onboarded team members to meet immediate and expected demand.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated with others to discuss new opportunities.
  • Planned and completed group projects, working smoothly with others.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Understood and followed oral and written directions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Modified existing software systems to enhance performance and add new features.
  • Maintained updated knowledge through continuing education and advanced training.

Warehouse Manager

Office Furniture Now!
Austin
02.2004 - 03.2009
  • Examined invoices and shipping manifests for conformity to tariff and customs regulations.
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods.
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
  • Consistently met company and department objectives within budget and time constraints.
  • Analyzed data from production reports to identify trends or opportunities for improvement.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Prepared inventory for shipment by attaching tags and labels.
  • Collaborated closely with logistics teams to ensure smooth flow of shipments across international borders.
  • Resolved customer complaints related to product quality or delivery issues.
  • Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Implemented and planned warehouse safety and security programs and activities.
  • Identified opportunities to reduce cost and improve productivity.
  • Created and enforced policies and procedures for entire logistics team.
  • Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing delivery and installations.
  • Negotiated contracts with suppliers for material procurement needs.
  • Drafted policies related to storage space utilization and distribution operations.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
  • Established procedures for receiving, storing, handling hazardous materials safely.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Examined expenditures to develop plans and budgets for increasing profits or improving services.
  • Negotiated with carriers and warehouse operators for services and preferential rates.
  • Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Operated forklifts to fill or empty overhead spaces.
  • Monitored product import or export processes to verify compliance with regulatory or legal requirements.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Established transportation cost standards and economical shipping practices.
  • Understood and followed oral and written directions.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Planned and completed group projects, working smoothly with others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delivered products to customer locations on time.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated with others to discuss new opportunities.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained updated knowledge through continuing education and advanced training.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

GED -

Austin Community College
Austin, TX

Skills

  • Furniture Delivery and Setup
  • Equipment Installation
  • Heavy Equipment Repair
  • Preventive Maintenance
  • Building Maintenance
  • Worksite Preparation
  • Customer Relations
  • Inventory Management
  • Tool Installation and Alignment
  • Estimating Abilities
  • Construction Knowledge
  • Knowledge of Industry Best Practices
  • Following Safety Practices
  • Inventory Oversight
  • Fleet Maintenance
  • Taking Precise Measurements

Timeline

Project Coordinator

Environments Plus
11.2025 - Current

Warehouse Lead

Environments Plus
12.2024 - 11.2025

Warehouse Manager

Core Office Interiors
02.2024 - 12.2024

Office Furniture Installer

LVG Installations
01.2019 - 02.2024

Operations Manager

Texas Office Products (TOPS)
02.2012 - 03.2017

Operations Manager

Office Furniture Now!
02.2009 - 03.2012

Warehouse Manager

Office Furniture Now!
02.2004 - 03.2009

GED -

Austin Community College

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Richard Maldonado