Richard Mangum
Macon,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomist position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Phlebotomy Student
Duke Primary Care Louisburg
06.2023 - 06.2023
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Reviewed and processed requisitions for laboratory tests.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Captain EMT-Basic
Bertie Ambulance Service
08.2014 - 08.2023
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
EMT-Basic
Warren County EMS
08.2018 - 05.2019
- Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
- Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
- Leveraged defibrillator, oxygen, suction devices, CPR and other procedures and medications to provide advanced medical care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
Cook
Hardee's Fast Food Restaurant
03.2010 - 08.2014
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Monitored food quality and presentation to maintain high standards.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Delivery Driver
Carini's
02.2006 - 03.2010
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Fostered positive working relationships with regular customers.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Education
Certificate - Phlebotomy
Vance Granville Community College
Warrenton, NC06.2023
Certificate - Emergency Medical Technology
Vance-Granville Community College
Henderson, NC01.2010
Diploma -
Warren County High School
Warrenton, NC05.1999
Skills
- Clean and Sanitize Equipment
- Patient Management
- Direct Patient Care
- Independent Thinking
- Equipment Inspection and Testing
- Venipuncture Procedures
- Recordkeeping Requirements
- Documentation
- Proper Storage Procedures
- HIPAA
- Drawing Blood
- Infection Control
- Finger Stick Method
- Blood Sample Collection
- Venipuncture and Capillary Puncture
- Maintaining Confidentiality
- Client Satisfaction
- Specimen Collection
- Patient Confidentiality
Timeline
Phlebotomy Student
Duke Primary Care Louisburg
06.2023 - 06.2023
EMT-Basic
Warren County EMS
08.2018 - 05.2019
Captain EMT-Basic
Bertie Ambulance Service
08.2014 - 08.2023
Cook
Hardee's Fast Food Restaurant
03.2010 - 08.2014
Delivery Driver
Carini's
02.2006 - 03.2010
Certificate - Phlebotomy
Vance Granville Community College
Certificate - Emergency Medical Technology
Vance-Granville Community College
Diploma -
Warren County High School