Richard Marang
Columbus
Summary
Strategic and results-driven leader with a proven track record in operations management, sales growth, and team development. Over six years of experience driving business performance, optimizing processes, and enhancing customer satisfaction. Adept at implementing new systems, enhancing security protocols, and fostering productivity through data-driven decision-making. Currently pursuing a Bachelor of Science in Computer Science with a focus on cybersecurity, eager to transition into the tech industry. Recognized for excellence in leadership, safety, and performance across multiple industries.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Manager
1-800-GOT-JUNK
04.2019 - Current
- Reviewed and approved hiring, termination, and promotion requests to align with organizational goals and workforce needs
- Led large-scale projects, implementing new systems, tools, and processes to drive efficiency and achieve key business objectives
- Enhanced team productivity through performance monitoring, coaching, and strategic motivational initiatives
- Established and enforced operational standards, policies, and procedures to optimize efficiency and compliance
- Replaced and restored defective components with new or refurbished parts to maintain operational integrity
- Conducted diagnostic and troubleshooting procedures to identify and resolve mechanical issues effectively
- Developed and managed sales strategies, overseeing territory assignments and revenue quotas to drive market growth
- Set strategic objectives and led sales teams to achieve ambitious global sales targets, fostering revenue expansion and market penetration
Apprentice Painter
Martin Painting & Coating
01.2017 - 02.2019
- Adapted to project demands by working holidays and weekends to meet deadlines and ensure project completion
- Safeguarded surfaces from damage and spills by utilizing drop cloths before and during painting
- Operated power sprayers and hand tools to efficiently prepare and paint large surfaces
- Prepared surfaces and surrounding areas for painting by sanding, taping, and applying necessary materials for optimal results
- Supervised daily site operations, ensuring workflow efficiency and maintaining project timelines
- Compiled and submitted detailed reports on job progress and safety conditions to upper management for review and compliance
Delivery Driver
Papa John's
03.2014 - 02.2017
- Provided exceptional customer service and clear communication to enhance customer satisfaction and retention
- Demonstrated strong time management and multitasking skills to ensure prompt and accurate deliveries
- Proficient in navigation, utilizing maps and GPS to optimize routes and minimize delays
- Maintained strict adherence to road safety regulations and safe driving practices
- Ensured accuracy in order fulfillment, carefully managing special requests and customer specifications
- Processed cash transactions securely and efficiently, maintaining financial accuracy
- Applied problem-solving skills to address delivery challenges, including delays, incorrect addresses, and customer concerns
- Maintained physical endurance to lift, carry, and transport deliveries over extended periods
- Collaborated effectively with staff and fellow drivers to streamline operations and enhance overall efficiency
Production Operator
Armstrong World Industries
03.2012 - 03.2014
- Recorded and maintained detailed production logs, communicating operational issues to management for resolution
- Operated equipment safely and efficiently, adhering to workplace safety protocols to prevent hazards and injuries
- Conducted thorough inspections of final products, ensuring compliance with quality assurance standards
- Configured and calibrated machinery for optimal performance in daily operations
- Diagnosed and performed electrical and mechanical repairs to minimize production downtime
- Disassembled and reassembled equipment as needed to replace defective components and restore full functionality
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Hooksett, NH04.2025
Skills
- Basic maintenance
- Customer service
- Business growth and retention
- Vehicle inspections
- Material quality control
- Evaluations
- Computer skills
- Commercial painting
- Competitive sales
- Business performance
- Troubleshooting and QA
- Property security
- Transportation safety
- Load security
- Construction site operations
- Database management systems
- Python
- Diagnostic expertise
- Rapport and relationship
- Performance tracking
- Assembly and production
- Commercial driving
- Management
Certification
Driver's License, Clean Driving Record - Consistently maintained a spotless driving record, demonstrating a commitment to safe and responsible driving practices.
Awards
- President's List, 01/01/25, Awarded for achieving a minimum cumulative GPA of 3.8 during the freshman year.
- Salesman of the Year, 12/01/24, Recognized for achieving the highest performance metrics across all key sales indicators for the year.
- Honor Roll, 10/01/24, Achieved a GPA of 3.8, demonstrating academic excellence and dedication to studies.
- Safety Leader of the Company, 01/01/24, Prioritized safety with a consistent record of incident-free operations, ensuring a secure and efficient work environment.
- Honor Roll, 10/01/23, Recognized for academic excellence across multiple terms.
- Driver of the Year, 01/01/15, Awarded for exceptional performance, reliability, and customer service excellence.
Timeline
Senior Manager
1-800-GOT-JUNK
04.2019 - Current
Apprentice Painter
Martin Painting & Coating
01.2017 - 02.2019
Delivery Driver
Papa John's
03.2014 - 02.2017
Production Operator
Armstrong World Industries
03.2012 - 03.2014
Bachelor of Science - Computer Science
Southern New Hampshire University
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